Hi brianljnr,
It could be to do with the migration to Universal Credit, as the government are changing things yet again. I totally understand where you're coming from in relation to the "dark days".
I'm hoping one of the more experienced mods can elaborate on whether it's due to the migration or not, when they read this.
Sorry I couldn't be of further help - when it comes to ESA, I don't really have much knowledge on that and the legacy benefits, but some of the other mods do, and I'm sure you'll get an answer to this when one of them is next online.
Regards, Chris.
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