Award review process

Is this a normal process for PIP review? Started 11th May this year, still ongoing.

1 Telephoned PIP for an AR1 UI form, received 12 days later.
2 Sent form back and received txt message saying that a paper-based review had been completed.
3 PIP decision letter arrived, 22 days after sending with same award as previous.
4 Telephoned for copy of medical report, told there wasn't one and that the award was the same because there was no new medical evidence. Which of course there was, 11 pages of it.
5 PIP letter saying they are looking at it again.
6 Capita letter with appointment for telephone assessment.
7 Capita assessment cut-off after asking for recording.
8 Capita telephone assessment re-arranged and completed.
9 PIP mandatory reconsideration notice with same award.
10 Telephoned for Med Report, which arrived 25 days later. Poorly written report by Paramedic, my disabilities are neurological with an extra neurodevelopmental disorder diagnosed early this year.
Next step - Tribunal.

So they have gone from - Review - Decision - Mandatory recon - Med Assessment - Tribunal

Crazy