Pip Query - Didn’t submit on time but application has been submitted

Hi Everyone,

This is my first post here and I wanted to thank everyone for the helpful information generously available.

I’m a little confused because I requested a pip application about 6 weeks ago; about a week or two after requesting this I had 2 severe seizures on the same day and since then my memory, cognition and comprehension has been severely impacted.

I luckily managed to call through and get to an agent and they kindly offered a 2 week extension to my application deadline which I requested to do online.

Unfortunately I missed this deadline by 1 week further and I am still currently filling in the online form. I have over 30 diagnosed, chronic and severe health issues so I am still filling in the section 1 bit about how your health issues impact you, where it asks what the condition is, any treatment I’ve had and any side effects.

However today I received this text message, I was planning to call them today to request a further extension but this text came in before their phone lines opened, which was at 8:30am.

“ We have not received your 'How your disability affects you' form. We have sent your PIP claim to a Health Professional before we can make our decision. They will contact you if you need an assessment. You only need to contact us if your circumstances change.”

This left me a little confused and panicked and at 9am I rang through and got through to a lady and explained the situation, she noted that I had seizures etc and have been in and out of hospital the last couple of weeks and put a note on my file.

She reassured me that it’s ok to still continue filling in the application because I can still login to my online account so I’m still trying my best to work through the conditions but it’s just taking so long due to the details I’m including.

I’m about 1/3 or 1/2 filling in the how your disability affects you section which I’ll aim to finish today but I then received this just now, 7pm.

“ Hello from Independent Assessment Services. We conduct Personal Independence Payment (PIP) assessments for the Department for Work and Pensions DWP. This is for information purposes only, to let you know that we are managing your PIP assessment. We will look at the available evidence and will contact you with an appointment if we need to have a consultation with you. You can find information about the service we provide at www.mypipassessment.co.uk. You do not need to contact us.”

I am confused even more now and worried that I won’t have time to finish my application fully and put as much detail as possible.

Can I just continue to finish the form and explain how my disabilities impact me and the rest of the form etc and will this still be seen to the full extent during the assessment?

What will happen now if I haven’t finished it and they call me in like next week for example?

Also, I think I’ve been filling in the form wrong. Where it asks what my disability is, what medications and doses I’m on, and then what treatments I’ve had, there’s one last section which asks for “any side effects of these” does this mean that it’s asking me for the side effects of the medication or how my disability impacts me and the effects it has on me? I’ve answered it with a combination of the side effects of the medications and the impact my disability has on me and I think I was just supposed to put down the side effects of the medication if I’m not mistaken.

If any guidance could be provided I’d be really grateful please.

Thank you for reading this far.