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ESA to UC migration notice
- Idonia
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21 hours 30 minutes ago #297103 by Idonia
ESA to UC migration notice was created by Idonia
Hi, I received my migration notice in the post yesterday (dated 11/11/24) and I have until 12/02/25 to claim. I have a few questions about it all if anyone could help that would be great! I'm currently in receipt of support group ESA, LHA (HB) and PIP at enhanced rates for both components.
1) I don't have a telephone, either a landline or a mobile. What should I do, as I understand that I'd have to give them a phone number when I claim online?
2) I also found out yesterday that at some point between now and the end of January I'll be going into hospital for surgery, which pretty much exactly coincides with my UC migration period. Due to the number of serious medical conditions that I have, I won't be able to manage the UC claiming process and the demands of my surgery and recovery at the same time. Is there anything I could do to mitigate any of this, such as delaying the UC claim for a few months without losing any of my existing benefits?
3) I don't have photo ID at all, and I won't be able to cope with attending a Jobcentre, as due to my medical conditions I'm not able to travel well (I live in a very rural location and my nearest Jobcntre ia a good number of miles away).
Any advice/suggestions/information would be gratefully received.
Many thanks!
1) I don't have a telephone, either a landline or a mobile. What should I do, as I understand that I'd have to give them a phone number when I claim online?
2) I also found out yesterday that at some point between now and the end of January I'll be going into hospital for surgery, which pretty much exactly coincides with my UC migration period. Due to the number of serious medical conditions that I have, I won't be able to manage the UC claiming process and the demands of my surgery and recovery at the same time. Is there anything I could do to mitigate any of this, such as delaying the UC claim for a few months without losing any of my existing benefits?
3) I don't have photo ID at all, and I won't be able to cope with attending a Jobcentre, as due to my medical conditions I'm not able to travel well (I live in a very rural location and my nearest Jobcntre ia a good number of miles away).
Any advice/suggestions/information would be gratefully received.
Many thanks!
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- David
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19 hours 36 minutes ago #297107 by David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by David on topic ESA to UC migration notice
Hi idonia,
The DWP have contracted Citizens Advice Help to Claim to assist claimants in UC Managed Migration.
You will need to contact Help to Claim via their online facility ( see below ).
www.citizensadvice.org.uk/wales/about-us...or-universal-credit/
Contact us about applying for Universal Credit
Our Help to Claim advisers can help you with the early stages of your Universal Credit claim. You can talk to them on the phone, online over chat or using our British Sign Language (BSL) service.
Our advisers can help you:
work out if you can get Universal Credit
fill in the Universal Credit application
prepare for your first Jobcentre appointment
check your first payment is correct
You can read our online advice on Universal Credit at any time.
Call our Help to Claim phone line
You can contact an adviser through our free Help to Claim phone service. Advisers are available 8am to 6pm, Monday to Friday:
England: 0800 144 8 444
Scotland: 0800 023 2581
Wales: 08000 241 220
Call the Wales number if you’d like to speak to a Welsh language adviser.
Ask for a translator if you need to get advice in a different language.
Relay UK - if you can't hear or speak on the phone, you can type what you want to say:
Relay UK (England): 18001 then 0800 144 8 444
Relay UK (Wales): 18001 then 08000 241 220
You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.
Chat to us online
You can also chat with an adviser online about your Universal Credit application. Chat is usually available 8am to 6pm, Monday to Friday. It's not available on public holidays.
A ‘chat to an adviser’ button will appear below when an adviser is available.
If you can’t see a chat button, it means no advisers are available. Try again later or call our phone line.
Chat about your application
David
The DWP have contracted Citizens Advice Help to Claim to assist claimants in UC Managed Migration.
You will need to contact Help to Claim via their online facility ( see below ).
www.citizensadvice.org.uk/wales/about-us...or-universal-credit/
Contact us about applying for Universal Credit
Our Help to Claim advisers can help you with the early stages of your Universal Credit claim. You can talk to them on the phone, online over chat or using our British Sign Language (BSL) service.
Our advisers can help you:
work out if you can get Universal Credit
fill in the Universal Credit application
prepare for your first Jobcentre appointment
check your first payment is correct
You can read our online advice on Universal Credit at any time.
Call our Help to Claim phone line
You can contact an adviser through our free Help to Claim phone service. Advisers are available 8am to 6pm, Monday to Friday:
England: 0800 144 8 444
Scotland: 0800 023 2581
Wales: 08000 241 220
Call the Wales number if you’d like to speak to a Welsh language adviser.
Ask for a translator if you need to get advice in a different language.
Relay UK - if you can't hear or speak on the phone, you can type what you want to say:
Relay UK (England): 18001 then 0800 144 8 444
Relay UK (Wales): 18001 then 08000 241 220
You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.
Chat to us online
You can also chat with an adviser online about your Universal Credit application. Chat is usually available 8am to 6pm, Monday to Friday. It's not available on public holidays.
A ‘chat to an adviser’ button will appear below when an adviser is available.
If you can’t see a chat button, it means no advisers are available. Try again later or call our phone line.
Chat about your application
David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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