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Initial Job Centre appointment -What to expect & our rights (ESA>UC migration)
- LittleC
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3 months 4 days ago #298149 by LittleC
Initial Job Centre appointment -What to expect & our rights (ESA>UC migration) was created by LittleC
Hi there,
I’m preparing for my UC claim after receiving my migration letter and wondering what to expect initial Job Centre appointment.
1. What are we asked in this interview?
2. I read on your forum that we don’t have to answer questions about our health conditions in this appointment, is that right?
3. And that we also don’t have to answer fishing questions around our spending etc? It would be helpful to know what information we do legally have to give in this appointment vs what we don’t!
4. Do some people only have to do phone interview or does it always have to be face-to-face (at Job Centre or at home interview)?
5. Can they use observations about us in this interview to influence the decision of a WCA, if there is one requested by DWP later?
I’m in ESA support group with a fluctating health conditon (ME/CFS) so attending in person would be hard on some days (but other days it would be possible). I read in your guide we can request an at home appointment. Can we request a phone appointment instead? If so, are there any problems with doing this.
Thanks for your help,
Chloe
I’m preparing for my UC claim after receiving my migration letter and wondering what to expect initial Job Centre appointment.
1. What are we asked in this interview?
2. I read on your forum that we don’t have to answer questions about our health conditions in this appointment, is that right?
3. And that we also don’t have to answer fishing questions around our spending etc? It would be helpful to know what information we do legally have to give in this appointment vs what we don’t!
4. Do some people only have to do phone interview or does it always have to be face-to-face (at Job Centre or at home interview)?
5. Can they use observations about us in this interview to influence the decision of a WCA, if there is one requested by DWP later?
I’m in ESA support group with a fluctating health conditon (ME/CFS) so attending in person would be hard on some days (but other days it would be possible). I read in your guide we can request an at home appointment. Can we request a phone appointment instead? If so, are there any problems with doing this.
Thanks for your help,
Chloe
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- David
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3 months 4 days ago #298158 by David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by David on topic Initial Job Centre appointment -What to expect & our rights (ESA>UC migration)
Hi LittleC,
The questions that the Work Coach asks are determined by the UC Conditionality Group that you are in. You are in the Support/LCWRA Group so the Work Coach should not be asking any questions about work or training. If they go down that line ,as some Forum members have experienced you can just politely say no comment.
I'm afraid there is no official guidance regarding what questions a Work Coach is not allowed to ask.
You can request a phone interview for both your ID verification and to agree your commitments.
It is very unlikely that a Work Coach would report to HAAS who administer the WCA.
Hope this helps,
David
The questions that the Work Coach asks are determined by the UC Conditionality Group that you are in. You are in the Support/LCWRA Group so the Work Coach should not be asking any questions about work or training. If they go down that line ,as some Forum members have experienced you can just politely say no comment.
I'm afraid there is no official guidance regarding what questions a Work Coach is not allowed to ask.
You can request a phone interview for both your ID verification and to agree your commitments.
It is very unlikely that a Work Coach would report to HAAS who administer the WCA.
Hope this helps,
David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: libra1, LittleC, Philip B
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