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Pip medical reassessment

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2 months 3 weeks ago #298699 by andyb51
Pip medical reassessment was created by andyb51
Hello is there anyone that can give me some advice please. Today I received a text message from Capita about a reminder about my pip assessment by a health professional on Wednesday 5th of February at 8am by video call. I have never had any letter from them telling me about it so this just comes out of the blue. I have been waiting for over a year since I sent my reassessment form back with over five pages of evidence .I have messaged them telling them that I have not received any letters from them and that I cannot get any family member to be with me at 8 o'clock in the morning and to reschedule it for more a reasonable time of day and that I want to record the assessment as well because we know that they are prone to lying. Also I have requested a qualified metal health professional to do it as I have suffered from mental health issues for more than 30 years. So please any advice will be greatly appreciated. Thank you

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2 months 3 weeks ago #298703 by Gary
Replied by Gary on topic Pip medical reassessment
Hi andyb51

Capita have to give you a minimum of 7 days notice for a hearing date, you can contact Capita and try and rearrange the time that would be more convenient for you and explain why.

If you have a look at our PIP guide at the link below you will see that there are a number of pages which include advice on telephone assessments. Yes, a lot of the questions are those that would have been asked if you had a face to face assessment.
benefitsandwork.co.uk/guides-for-claimants/pip

- Don't take extra medication to get through the ordeal
- Write yourself a bullet point list of any particular points you want to get over, so you have it by you during the assessment, tick them as you cover them during the assessment.
- have paper and pens to hand to make any notes such as the assessors name, date, time
- Record the assessment surreptitiously. (Never trust that there won't be a problem with their equipment!)
- make sure you are seated in a comfortable chair, you are going to be there a while and at table to make notes
- if you can't hear or understand what is being asked then ask them to repeat the question
- don’t let the assessor rush you and get you flustered.
- don't forget to have a glass of water if needed so you don't get a dry throat and lose your voice!

Don't forget to contact DWP 48 hours after the assessment and ask for a copy of the assessors report called PA4.

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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