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UC and Appointee advice
- TheIronTark
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2 months 2 weeks ago #299040 by TheIronTark
UC and Appointee advice was created by TheIronTark
Hello everyone
I'm looking for a bit of advice/clarification
My partner is on LCRWA and PIP. When we applied for PIP we went through the appointee process which went fine. I'm now on record as being her appointee.
Universal Credit have contacted me for the first time in years that i'm not authorised or have consent to manage her UC account? I was under the assumption that me being the official appointee should just give me that right? Was I wrong?
They're now trying to schedule meetings at the job center about it. Trying to change to a telephone as she's absolutely not capable of entering a place like the job center.
Thanks for your help.
I'm looking for a bit of advice/clarification
My partner is on LCRWA and PIP. When we applied for PIP we went through the appointee process which went fine. I'm now on record as being her appointee.
Universal Credit have contacted me for the first time in years that i'm not authorised or have consent to manage her UC account? I was under the assumption that me being the official appointee should just give me that right? Was I wrong?
They're now trying to schedule meetings at the job center about it. Trying to change to a telephone as she's absolutely not capable of entering a place like the job center.
Thanks for your help.
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- David
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2 months 2 weeks ago #299054 by David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by David on topic UC and Appointee advice
Hi TheironTark
You will need to send this message on your UC Journa--l " Please will you check on CIS Searchlight under the Relationships Tab that I am registered as the appointee for my partner whose National Insurance No. is xxxx." You should choose to send this message from the Journal drop down list to the A Payment option. The message will then be routed to a UC Case Manager and not a Work Coach.
Let me know how you get on.
David
You will need to send this message on your UC Journa--l " Please will you check on CIS Searchlight under the Relationships Tab that I am registered as the appointee for my partner whose National Insurance No. is xxxx." You should choose to send this message from the Journal drop down list to the A Payment option. The message will then be routed to a UC Case Manager and not a Work Coach.
Let me know how you get on.
David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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- Anisty
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2 months 2 weeks ago #299072 by Anisty
Replied by Anisty on topic UC and Appointee advice
I was the appointee for my son' s pip, but i had to have another dwp visit to be the appointee for his UC.
Because you are appointee for one does not automatically make you appointee for another as they are separate benefits.
Because you are appointee for one does not automatically make you appointee for another as they are separate benefits.
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- David
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2 months 2 weeks ago #299077 by David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by David on topic UC and Appointee advice
Hi Anisty
You say that " Because you are appointee for one does not automatically make you appointee for another as they are separate benefits." I think you are wrong here. The Visiting Officer is not looking at the PIP or LWCRA descriptors which are different and it is possible to pass a WCA but fail a PIP assessment. The Visiting Officer is looking at the Mental Capacity of the claimant to administer their Benefit claim. A failure of mental capacity in this area would apply to both PIP and UC.
However this may not have always been the case and years ago when PIP did not communicate with the Benefits Agency there probably would have been a need for separate visits.
Nowadays if probably registered the Appointeeship is noted on CIS Searchlight which is the hub of all DWP Benefits and also a hub for communication between the DWP and Local Authorities.
David
You say that " Because you are appointee for one does not automatically make you appointee for another as they are separate benefits." I think you are wrong here. The Visiting Officer is not looking at the PIP or LWCRA descriptors which are different and it is possible to pass a WCA but fail a PIP assessment. The Visiting Officer is looking at the Mental Capacity of the claimant to administer their Benefit claim. A failure of mental capacity in this area would apply to both PIP and UC.
However this may not have always been the case and years ago when PIP did not communicate with the Benefits Agency there probably would have been a need for separate visits.
Nowadays if probably registered the Appointeeship is noted on CIS Searchlight which is the hub of all DWP Benefits and also a hub for communication between the DWP and Local Authorities.
David
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- Anisty
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2 months 2 weeks ago #299083 by Anisty
Replied by Anisty on topic UC and Appointee advice
Ah - that's interesting, thanks. My experience dates back to 2019 and it was a strange one.
I had been appointee for my son's pip since he turned 16 in 2014.
When he went to apply for UC, his support worker took him to the job centre and GP for fit notes. I was not involved at all initially.
However, the UC system flagged up that he had an appointee for pip so the claim could not proceed with the support worker.
DWP sent someone out to our house to meet my son and me and advised that since i was the appointee for pip, it would be better if i was also the appointee for UC.
Look how well that's gone🤦♀️ I have been a terrible appointee as regards the UC. It should have gone to the support worker really; kept me out of it!
It's only in this last month that i have started to get to grips with understanding UC - something i should've done back in 2019!
I had been appointee for my son's pip since he turned 16 in 2014.
When he went to apply for UC, his support worker took him to the job centre and GP for fit notes. I was not involved at all initially.
However, the UC system flagged up that he had an appointee for pip so the claim could not proceed with the support worker.
DWP sent someone out to our house to meet my son and me and advised that since i was the appointee for pip, it would be better if i was also the appointee for UC.
Look how well that's gone🤦♀️ I have been a terrible appointee as regards the UC. It should have gone to the support worker really; kept me out of it!
It's only in this last month that i have started to get to grips with understanding UC - something i should've done back in 2019!
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- David
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2 months 2 weeks ago #299084 by David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by David on topic UC and Appointee advice
Hi Anisty
Thanks for sharing your experience.
I would not blame yourself as it is a difficult ,worrying experience caring for a family member.
A support worker could not have been made an appointee personally, as you are but if there is no relative available the organisation that employs the support worker could become what is known as a corporate appointee.
David
Thanks for sharing your experience.
I would not blame yourself as it is a difficult ,worrying experience caring for a family member.
A support worker could not have been made an appointee personally, as you are but if there is no relative available the organisation that employs the support worker could become what is known as a corporate appointee.
David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: denby, Wendy Woo
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