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ESA & UC CONFUSION & NOT BEEN PAID CORRECTLY

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3 weeks 2 days ago #300753 by DC
Hi, i got the Migration Letter to move to UC from ESA Support Group & submitted my UC well before the deadline & it was submitted on 30th December 2024., my last payment of ESA was £446.60 on 18th Feb 2025, i was then told I owed UC oney as i had been overpaid, i then got a message saying they now owed me for an underpayment of UC & this credited on 27th Feb £347.92. I have since received a ESA payment for £253.90 on 4th March & UC payment of just £13.61 on 5th March.

I have contacted UC 3 times asking for an explanation but they wont reply and i check my journal every day. Can you please help me make sense, i am suffering severe distress because of all this

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3 weeks 2 days ago #300758 by David
Hi DC

Using the following instructions see if you can locate the statement in your UC account.
cpag.org.uk/welfare-rights/tools-templat...ersal-credit-account

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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3 weeks 2 days ago #300760 by DC
Thanks David, they have explained how they calculated February & March Payments, but not how they will calculate my April payment, it says I will be paid "More than I am entitled to"?? This is madness, Will it level everything up? or will i then have to pay it back??

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