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ESA - contact promised within 14 days, how to chase up?
- AlwaysPacing
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4 days 15 hours ago #302272 by AlwaysPacing
ESA - contact promised within 14 days, how to chase up? was created by AlwaysPacing
I applied for New Style ESA on Wed 12 March. This is because (for health reasons) I have recently reduced the number of hours I work to under 16 per week. I received a text from DWP on 12 March saying they will contact me within 14 days. It says I do not need to contact them or make another application, and they've provided a weblink if I want to provide a fit note.
I haven't heard anything yet. 14 days would be 26 March. 14 working days (which it doesn't mention) would be yesterday, 1 April. It is now 21 days.
Is it possible to chase up to check I am not lost in the system?
Also just to check ESA is what I should be applying for - I am working but am unable to work more hours due to disability. I am not able to seek further work.
Thanks.
I haven't heard anything yet. 14 days would be 26 March. 14 working days (which it doesn't mention) would be yesterday, 1 April. It is now 21 days.
Is it possible to chase up to check I am not lost in the system?
Also just to check ESA is what I should be applying for - I am working but am unable to work more hours due to disability. I am not able to seek further work.
Thanks.
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- Gary
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4 days 12 hours ago #302283 by Gary
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gary on topic ESA - contact promised within 14 days, how to chase up?
Hi AlwaysPacing
We cannot tell you what benefits to claim as we do not have all the facts about your personal circumstances, we would advise you to contact your local Welfare Rights Organisation, advicelocal.uk, they will be able to take all your circumstances into consideration when giving you advice.
Gary
We cannot tell you what benefits to claim as we do not have all the facts about your personal circumstances, we would advise you to contact your local Welfare Rights Organisation, advicelocal.uk, they will be able to take all your circumstances into consideration when giving you advice.
Gary
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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- AlwaysPacing
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2 days 18 hours ago #302396 by AlwaysPacing
Replied by AlwaysPacing on topic ESA - contact promised within 14 days, how to chase up?
Thanks. I believe this is what I should apply for. But do you know how I can chase it up / check my online application isn't lost, as I haven't heard from them within the timescale of 14 days?
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- Gary
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2 days 12 hours ago #302407 by Gary
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gary on topic ESA - contact promised within 14 days, how to chase up?
Hi AlwaysPacing
If you are worried about it then contact them and explain you were informed that you would be contacted within 2 weeks but it's now gone past the expected time period and that you are worried it may have got missed.
Make sure you note down the name, date and time of the person you speak to for your record.
Gary
If you are worried about it then contact them and explain you were informed that you would be contacted within 2 weeks but it's now gone past the expected time period and that you are worried it may have got missed.
Make sure you note down the name, date and time of the person you speak to for your record.
Gary
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Please Log in or Create an account to join the conversation.
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