× Members

ESA phone call

More
5 years 6 months ago #219539 by D Devlin
ESA phone call was created by D Devlin
Hi. I’ve been on ESA in the support group for the last 4 years.
Today I got a phone call from ESA and the woman said she was ringing about my ESA , I told her that there was someone at the door, and she said she would ring me back.
I’m afraid I didn’t answer the phone as I was panicking!
Could they be saying that they are changing my benefit or putting me on Universal Credit.
I get the high mobility section of PIP. As I have had spinal fusion and can’t walk hardly at all. Any ideas about this would appreciated as I’m really stressing. TIA

Please Log in or Create an account to join the conversation.

More
5 years 6 months ago #219544 by Gordon
Replied by Gordon on topic ESA phone call
Daisymae

I am really sorry but there are multiple reasons that someone from the DWP is trying to contact you, you really need to phone them back and ask what it is about.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: D Devlin

Please Log in or Create an account to join the conversation.

More
5 years 6 months ago #219650 by D Devlin
Replied by D Devlin on topic ESA phone call
Thanks Gordon but she hasn’t rung back and her number was withheld.
So I’m going to have to wait until she rings again. Unless you think I should pre-empt her and ring them? But I don’t have her name or any information.

Please Log in or Create an account to join the conversation.

More
5 years 6 months ago #219666 by Gordon
Replied by Gordon on topic ESA phone call

Daisymae wrote: Thanks Gordon but she hasn’t rung back and her number was withheld.
So I’m going to have to wait until she rings again. Unless you think I should pre-empt her and ring them? But I don’t have her name or any information.


You can ring the ESA Helpline they may have details of the call, in fact they may be able to tell you what it is about.

ESA helpline
Telephone: 0800 169 0310
Textphone: 0800 169 0314
Welsh language: 0800 328 1744
Monday to Friday, 8am to 6pm

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

Please Log in or Create an account to join the conversation.

More
5 years 6 months ago #219748 by D Devlin
Replied by D Devlin on topic ESA phone call
Hi Gordon I have received an Re-assessment form for ESA. I’m getting contributions ESA, And they are asking to see if I am eligible for income related ESA from February 2014.They say they are looking to see if I’m entitled to extra payments and premiums.
I have too much savings to be on Income related ESA

They have sent me an ESA3 form And in the letter it says there are four reasons why you would not qualify for income related ESA and one of them is about how much savings you’ve got.
The letter says you do not need to fill in this form if during the whole time and now you do not qualify.

So do I say I have too much savings and not fill in the form
or fill in the form .
My health has deteriorated a lot in the last 3 years and I should have told them I guess but nobody was sure of the outcome and things have only got worse.
It also states in the letter your savings will not affect your contribution based ESA.
So any advice would be helpful

Please Log in or Create an account to join the conversation.

More
5 years 6 months ago #219761 by Gordon
Replied by Gordon on topic ESA phone call
Daisymae

Just to emphasise that this is a financial assessment, it is not a reassessment of your award.

So if your savings have been above £16,000 throughout the life of your ESA claim then you will not be entitled to any ESA(IR) payment, if they have not then you may be eligible.


Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: D Devlin

Please Log in or Create an account to join the conversation.

Moderators: GordonGaryBISCatherineWendyKellygreekqueenpeterKatherineSuper UserjimmckChris
We use cookies

We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.