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Esa wait times on phone

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robm
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3 years 1 month ago #266039 by robm

Esa wait times on phone was created by robm

As I write this post it’s now 1 hour and 53 minutes got a text to say I had to phone them to discuss my esa claim think it might be to do with moving home as some my claim is paid through universal credit and some through eas

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Gary
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3 years 1 month ago #266042 by Gary

Replied by Gary on topic Esa wait times on phone

Hi robm

Hope you did not have to wait much longer than the 1hr 53 mins you posted.

The best time to contact DWP is first thing in the morning when they open.

When you move home you do need to inform both UC via your journal and to ESA dept if not you will find your claim will be suspended.

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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john420
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4 months 3 weeks ago #294259 by john420

Replied by john420 on topic Esa wait times on phone

I applied for severe disability premium recently. Prior to this I was gearing it automatically, but fir some unknown reason it was stopped. Soon after they sent me a IS10 form to apply for SDP again.
I sent off the form on 1st of August 2024, but as of 15th August haven't heard from esa. I'm on the line now for the past half an hour. I'm really worried about it all.

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