Hi Buster
This sounds as if the assessor was doing a paper-based assessment, but just wanted to clarify a couple of issues and that is why you didn't get any warning. This does happen, but the assessor should have clarified it on the phone. You can ring up after 48 hours and ask for a copy of the report. Normally it would be a PA4 - if there had been a formal telephone assessment, but it is a PA3 if they have done a paper-based assessment.
BIS
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