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Help with Leap letter please

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3 years 1 month ago #267215 by Patricia
Help with Leap letter please was created by Patricia
Hi
I am so upset and confused. The LEAP letter arrived last week for my daughter and yesterday I had a phone call regarding the Leap PIP letter

I wasn't told that the phone call was an actual review until the end of the call

PIP had already made their minds up before the LEAP letter arrived that there would be no change to my daughter’s PIP mobility award.
I live in Scotland so I think our letters are late in coming out?
I am so distressed and upset esp. at the way I was spoken to and because I was not told that the phone call was the review.

Is there anyone I can talk to over the phone about this as I am not very good at expressing myself in writing and my daughter’s case is hard to explain in writing?

I hope someone can help as I feel so lost and confused.
I have mental health issues and I suffer from MS so I get overwhelmed easily
Excuse any typos and spelling mistakes
Thank you

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3 years 1 month ago #267280 by Gary
Replied by Gary on topic Help with Leap letter please
Hi Patricia

Welcome to the forum, you might want to have a look at the following FAQ which explains where everything is

Welcome to Benefits and Work

You can apply for a mandatory reconsideration (MR). You may need to seek advice from your local Welfare Rights Organisation if you go down this route. To apply for a MR you usually have to apply within one month of the decision, although you can with good cause apply out of time.

As you live in Scotland I have found two organisations that maybe able to help you:

1) www.citizensadvice.org.uk/scotland/about-us/get-advice-s/
2) www.mygov.scot/benefits-support

Let us know how you get on.

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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