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Pip phone assessment
- Mark
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3 years 1 week ago #268093 by Mark
Pip phone assessment was created by Mark
Hi guys
I’m new on here & looking some advice & tips for a phone consultantion I’m having on Friday, I’m on PIP standard for daily living & suffer from heart failure
Thanks in advance
I’m new on here & looking some advice & tips for a phone consultantion I’m having on Friday, I’m on PIP standard for daily living & suffer from heart failure
Thanks in advance
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- Gary
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3 years 1 week ago #268114 by Gary
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gary on topic Pip phone assessment
Hi Mark
Welcome to the forum, you might want to have a look at the following FAQ which explains where everything is.
Welcome to Benefits and Work
If you have a look at our PIP guide at the link below you will see that there are pages which include advice on telephone assessments. Yes, a lot of the questions are those that would have been asked if you had a face to face assessment.
www.benefitsandwork.co.uk/help-for-claimants
- Write yourself a bullet point list of any particular points you want to get over, so you have it by you during the assessment, tick them as you cover them during the assessment.
- have paper and pens to hand to make any notes such as the assessors name, date, time
- make sure you are seated in a comfortable chair, you are going to be there a while and at table to make notes
- if you can't hear or understand what is being asked then ask them to repeat the question
- don’t let the assessor rush you and get you flustered.
- don't forget to have a glass of water if needed so you don't get a dry throat and lose your voice!
Don't forget to contact DWP 48 hours after the assessment and ask for a copy of the assessors report called PA4.
Gary
Welcome to the forum, you might want to have a look at the following FAQ which explains where everything is.
Welcome to Benefits and Work
If you have a look at our PIP guide at the link below you will see that there are pages which include advice on telephone assessments. Yes, a lot of the questions are those that would have been asked if you had a face to face assessment.
www.benefitsandwork.co.uk/help-for-claimants
- Write yourself a bullet point list of any particular points you want to get over, so you have it by you during the assessment, tick them as you cover them during the assessment.
- have paper and pens to hand to make any notes such as the assessors name, date, time
- make sure you are seated in a comfortable chair, you are going to be there a while and at table to make notes
- if you can't hear or understand what is being asked then ask them to repeat the question
- don’t let the assessor rush you and get you flustered.
- don't forget to have a glass of water if needed so you don't get a dry throat and lose your voice!
Don't forget to contact DWP 48 hours after the assessment and ask for a copy of the assessors report called PA4.
Gary
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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- denby
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3 years 6 days ago #268124 by denby
Replied by denby on topic Pip phone assessment
Hi Mark, as well as the good advice given by Gary I would suggest that you try to recruit a friend to sit with you to boost your confidence and keep you calm. And if you possibly can, record the whole call. This is quite legit for your own use, do not mention it to the assessor as they do not like this and will make trouble. Perhaps if you get a friend to be there, they could take care of the recording? Sadly too many people wish afterwards when it is too late that they had done a recording. A friend has just had an ESA assessor manager lie to her about what was said last year, I know what's true as I was there!
If you have heart failure, does this also affect your mobility eg you get breathless after a certain distance? If so be very clear about the effects.
Best wishes,
Denby
If you have heart failure, does this also affect your mobility eg you get breathless after a certain distance? If so be very clear about the effects.
Best wishes,
Denby
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