Lost PIP Reconsideration post

I sent it ovwer a month ago. I received no response. It was signed for by X at their end a few days later.(I looked on line tracking). Now lost. Person on phone wants post office ref so can seearch. I now can't find that. Kept going on about PO may have opened it ??? I don't understand. I know I should have kept hold of ref no. Just seems like a big mess. Nop surprise they have lost stuff. Now I'll have to go back and send all againj and ask for extension on time. Nightmare.

Hi Paulie,

Sorry to hear that they have lost your letter. It may be a long shot but have you tried looking in your browser history? It might show you a link like www.royalmail.com/track-your-item#/track...esults/RM123456789GB

Adding to what BIS said (for future reference), download the Royal Mail's free app if you have a smartphone. It keeps a record of the last 30 tracked items; I can see items I have tracked as far back as 15th Sep 2021.

I hope you made a copy of the letter and could perhaps resend it? Again, make another copy or ask one of your friends to help you if you can't do it yourself.

I hope the above is of some help.

Best wishes,

Josh

Thanks for your replies on this. I have kept copies of evidence. I have called DWP back and they have put notes on that stuff lost. I have agreed to resend. When I saw the signature X at the time I was not inspired with confidence. I'm going to go back through browser history , as suggested. I'll post on here, if I'm in luck with that. Many thanks.