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1st tel assessment for pip, help please

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2 years 6 months ago #271993 by Nell
Hi
I have applied for pip and will have a tel assessment next week, can anyone tel me what it is like or the sort of questions they will ask, any help would be appreciated as I am very nervous, I have myeloma and think this is might be a hard one to explain to someone who doesn't k now what it is.

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2 years 6 months ago #272018 by Gary
Replied by Gary on topic 1st tel assessment for pip, help please
Hi Neil

Welcome to the forum.

You might want to have a look at the following FAQ which explains where everything is; www.benefitsandwork.co.uk/guides-for-claimants/faq/forum

Quite a lot of the forum members have phone assessments. Some have had good experiences, some poor and some dreadful. That's not to try and scare you, but they are variable just as the face to face assessments were.

You can read what to expect from the Guide to PIP claims and reviews which has ten pages about telephone assessments. The information starts on page 109.
www.benefitsandwork.co.uk/help-for-claimants.

- Write yourself a bullet point list of any particular points you want to get over, so you have it by you during the assessment, tick them as you cover them during the assessment.
- have paper and pens to hand to make any notes such as the assessors name, date, time
- make sure you are seated in a comfortable chair, you are going to be there a while and at table to make notes
- if you can't hear or understand what is being asked then ask them to repeat the question
- don’t let the assessor rush you and get you flustered.
- don't forget to have a glass of water if needed so you don't get a dry throat and lose your voice!

Don't forget to contact DWP 48 hours after the assessment and ask for a copy of the assessors report called PA4.

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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