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Change in times for WCA

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2 years 3 months ago #273865 by David
Change in times for WCA was created by David
Today 29/09/2022 I should have had a telephone assessment, time on letter 9 am to 12 noon, they phoned me at 8 am saying that this is the new start time. I did not receive any message to say that my appointment would be an hour early, I said that you are early and was told that this is right I said that I was not ready as I was still in bed. They said that they would call me back after 9 am, but no call. I will wait until after 12 noon before I make a complaint. I just wanted to put this on here so that anybody else waiting for a telephone assessment you might get it early if your appointment is from 9 am.

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2 years 3 months ago #273878 by BIS
Replied by BIS on topic Change in times for WCA
Hi David

I hope that you did have your assessment. An hour early is not fair.

BIS

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