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ESA50 - TL,DR - If answers are "too long", will DWP not bother reading?

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2 years 3 months ago #274460 by Faith
Hi,

As I have seven health conditions that I have to write about, in answer to the ESA50 questions, my answers are far too long to fit into the boxes on the form so I attach extra sheets of paper to the form.

I have to write about 50 pages so I use a small font size to lessen the total length, as I don't want DWP to decide TL,DR (it's too long to read). However, I've just scanned one of my pages and noticed that, in the scanned version, the text is too small to read. By contrast, the medical evidence, that I'm including with my form, is in larger font sizes so will be readable.

Is DWP likely to zoom in, to make my answers readable, or are they likely to not bother reading my answers, and only read the medical evidence? Should I use a larger font size, to make my answers easier to read, even though that will greatly increase the total number of pages?

Any input greatly appreciated! :)

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2 years 2 months ago #274488 by Gordon
Faith

My understanding is that your documents will be stored as PDFs which allows considerable zooming of the text.

I always use a 10 or 12-point font. If you are still concerned about information being read then consider formatting your answers to help with this. I include a brief summary of my problems for each activity and then provide more detailed answers in paragraphs after this, it would help if you can number these but this is less important than the summary.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: Faith

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2 years 2 months ago #274514 by Faith
Hi Gordon,

Thank you very much for the info and ideas.

There is no way I can face, or have time to write, brief summaries. Also, they would make my answers even longer.

What font do you use?

Big thanks :)

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2 years 2 months ago #274515 by Gordon
Faith

I use Verdana, when I was still working my company did some research into fonts and decided this was the best one for tenders with lots of text but Times New Roman or Sans Serif will still be fine.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: Faith

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