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DWP Debt management letter

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2 years 2 months ago #274727 by Kazyjacko
DWP Debt management letter was created by Kazyjacko
hi ive received a letter from DWP asking me to get in touch re a debt owed from overpayment of tax credits from 3 years ago whilst i was very ill, they've not been in touch for years and i know it will be down to covid which is weak but seems to be swallowed as the norm nowadays do i get in touch and offer something or let them pass it to debt collection
im really not in the right frame of mind to talk to them right now but ive got until 17/11/22 in their words

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2 years 2 months ago #274736 by peter
Replied by peter on topic DWP Debt management letter
Hi Kazyjacko,

My view is that you should make contact. You can then negotiate the amount you are able to pay each month. This could be as low as £5 per month dependent on your circumstances.

Debt collectors are liable to be harder to negotiate with and their input may increase the amount of the debt.

Hope this helps

Regards
Pete

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2 years 2 months ago #274752 by denby
Replied by denby on topic DWP Debt management letter
Hi Kazyjacko, What Peter says is right. Another option which may be a help depending if they've got anyone in your area, is CAP
capuk.org/contact-us
They will make phone calls on behalf of clients which might be just what you need.
Best wishes,
Denby
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2 years 2 months ago #275017 by Kazyjacko
Replied by Kazyjacko on topic DWP Debt management letter
I’ve spoken to them they didn’t know I was on benefits and say they will be taking third of my esa every fortnight guessing “ it is what it is “ annoyed they’ve never asked nicely before the debt management letter

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2 years 2 months ago #275028 by denby
Replied by denby on topic DWP Debt management letter
Hi kazyjacko, if this will cause you hardship it is still worth contacting CAP as above or DWP direct to negotiate for a slower payback as Peter said. And or involve your MP. After all they did not get in touch for so long, so let them wait at £5 a month rather than suffer.
Denby
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2 years 2 months ago #275030 by LL26
Replied by LL26 on topic DWP Debt management letter
Hi Kazyjacko,
Are you absolutely sure that you owe this money? I think before you start repaying (and of course this is the right thing to do if you do owe the money, and can be done as suggested in the previous posts,) make sure you understand exactly what money is owed, and why. Tax credits overpayments are often incorrect; sometimes HMRC have not acted on information that they have been given.
Get a full break down of what is owed, with reasons. Maybe contact CAB to help you calculate this. It maybe that you do owe some money, but perhaps for a lesser period, hence less money should be paid back.
Have a look here at the CAB webpage for this.
www.citizensadvice.org.uk/benefits/help-...credits-overpayment/

I note that CAB suggests that if you were unable to comply with providing information because you were too ill this is worth mentioning to HMRC in case they might reduce or waive the overpayment.

I hope this helps.

LL26

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