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Two different letter and reasons for decision

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1 year 8 months ago #279215 by davis
Hellp

me again even more confused i received two letters about their decision but they are not the same i was seen by one person so how is it i was sent two different results the points are the same but reading the second letter there is a lot of untruths in it stressing me right out I did record it how can i use the recording as evidence and has anyone else had this happen to them

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1 year 8 months ago #279255 by BIS
Hi Davis

It's not common, but it's not unheard of for people to receive two letters with different reasons. You could ring the DWP and ask for a call back from a case manager to explain their reasoning for changing your award. This call does not stop you from putting in for an MR.

BIS

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: davis

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1 year 8 months ago #279627 by davis
I apologise for not answering sooner i thought i would get notification when topic was live and if anyone answered

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1 year 8 months ago #279646 by BIS
Hi Davis

You don't have to answer at all, so don't worry about it. You don't receive a notification when your post goes live. We try to answer them in a couple of working days, but that doesn't always happen - as all mods are volunteers and fit this around other things, we get on here when we can. Sometimes you may have to wait for an answer because we all have different knowledge and expertise.

BIS

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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