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2nd letter after getting reward.

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1 year 8 months ago #279523 by FunkusMunkus
2nd letter after getting reward. was created by FunkusMunkus
Hi,
I had a telephone assessment a couple of weeks ago, I received standard rate for both which will be reviewed in October
Now I have been sent a letter/form to fill out which is exactly the same questions as what I was asked on the telephone. Is this normal or has there been a mix up somewhere?

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1 year 8 months ago #279539 by BIS
Replied by BIS on topic 2nd letter after getting reward.
Hi FubkusMunkus

I remember you mentioning before that you will be reviewed in October, which is incredibly early. I assume you have now been sent out a review form? It should be clear that's what it is. They send out review forms up to a year before the award's end date. This was always going to be very quick for you. The only way to know if it is a mistake is to ring the DWP and ask.

BIS

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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1 year 8 months ago #279552 by FunkusMunkus
Replied by FunkusMunkus on topic 2nd letter after getting reward.
Hi,
Thanks for the reply.
After waiting for an hour to get through, it seems that the DWP have no idea why it was only granted until October, they said that they will investigate and get back to me today. Seeing as it's gone 6 o'clock now doesnt look like I will get a call. Wasn't really expecting one TBH.
The following user(s) said Thank You: Gary

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1 year 8 months ago #279561 by Gary
Replied by Gary on topic 2nd letter after getting reward.
Hi FunkusMunkus

Thank you for the update.

Keep us posted on how you get on.

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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1 year 8 months ago #279615 by FunkusMunkus
Replied by FunkusMunkus on topic 2nd letter after getting reward.
After 2 hours on the phone eventually got it sorted. Apparently something was not changed at there end. It has now been extended to April 2025.
Thats 1 less thing to worry about.
The following user(s) said Thank You: Gary

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