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Hand delivery

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1 year 7 months ago #280213 by Waddmiester
Hand delivery was created by Waddmiester
Hi, my wife's PIP review is due and needs to be with them by the 29th May 2023, which is actually a Bank Holiday. Her PIP award expires on the 29th June. I want a short extension as I am working away and will not be able to post the review back to them this week (everything is done, I have completed the review on paper, but I dont have the original document with me so that I can post them together). I get back home this weekend, and so have I have tried to ring them, but got cut off yesterday. I'm ringing them today to but I am on hold and have been for 40 minutes. To cap it all they have sent a reminder that they have not received our completed review and that if it is not received by the 29th my wife's PIP will end. The earliest I can post all of the documents is Tuesday 30th May, I can overnight it and get it there the following day which will be the 31st May. Will the review being delivered a couple of days late trigger the award to stop? So far I've tried to ring them twice and not been able to get through. I send a letter notifying them as well. I sent it yesterday and its already been delivered. Will they take any notice or even log it? ***** Does anyone know or have they delivered a review by hand to their office. Is there a drop box or a doorman to take it (bearing in mind nobody will get it till the following day?) *** Thanks in advance , any advice gratefully received.

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1 year 7 months ago #280223 by Gary
Replied by Gary on topic Hand delivery
Hi Waddmiester

Welcome to the forum.

You might want to have a look at the following FAQ which explains where everything is; www.benefitsandwork.co.uk/guides-for-claimants/faq/forum

It is nt easy trying to get through to PIP, there are some stats on this in this weeks B&W news letter.

All I can say is keep trying, the best time to phone PIP is first thing in the morning where the wait time is usually not very long 10 - 20 mins although there are exceptions.

Good luck, let us know how you get on.

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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