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Migration to UC, issues for vulnerable clients
- jinny50
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1 month 1 week ago #296731 by jinny50
Migration to UC, issues for vulnerable clients was created by jinny50
It would appear that clients who do this over the phone are being asked to attend at their local Job centre for an identity check and to bring documents (there appears to be no set list) to check.
I have not seem this mentioned on this Forum - or have I missed it?
I have not seem this mentioned on this Forum - or have I missed it?
The following user(s) said Thank You: VIA
- David
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1 month 1 week ago #296757 by David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by David on topic Migration to UC, issues for vulnerable clients
Hi jinny50,
Some members have told the DWP that they cannot attend the Jobcentre for health reasons and have been given alternative appointments. I think you need to be firm in your discussions with them
David
Some members have told the DWP that they cannot attend the Jobcentre for health reasons and have been given alternative appointments. I think you need to be firm in your discussions with them
David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: VIA, jinny50
- denby
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1 month 1 week ago #296769 by denby
Replied by denby on topic Migration to UC, issues for vulnerable clients
Not migration but a new UC claim due to new ill health causing claimant to stop work.
He has been ID'd over the phone, and though separate phone appts had been booked for Mr and Mrs, when the decent adviser realised Mrs was in the room, did hers too saving the second appointment. I can ask, if it's helpful to know , whether they had to photograph their Ids and send the pics.
I do know they had out of date passports accepted [same as they used for voting]
He has been ID'd over the phone, and though separate phone appts had been booked for Mr and Mrs, when the decent adviser realised Mrs was in the room, did hers too saving the second appointment. I can ask, if it's helpful to know , whether they had to photograph their Ids and send the pics.
I do know they had out of date passports accepted [same as they used for voting]
- David
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1 month 1 week ago #296777 by David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by David on topic Migration to UC, issues for vulnerable clients
Hi denby,
Thanks for your feedback.
David
Thanks for your feedback.
David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: denby
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