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PIP Claim - Identification Request?
- steve30
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3 weeks 3 days ago #297324 by steve30
PIP Claim - Identification Request? was created by steve30
I've started a claim for PIP, and along with the PIP2 form, came a separate letter asking for proof of identity. They would like me to post them my passport and various other documents like bank statements/council tax bills.
I'm just wondering if this is a common request for PIP, and if they are reliable at returning them to you (the letter insists they WILL return them). Is it possible to get a certified copy at the jobcentre instead?
Intriguingly, one of the documents they would accept is a "recent proof of benefits letter".
Thanks.
steve30.
I'm just wondering if this is a common request for PIP, and if they are reliable at returning them to you (the letter insists they WILL return them). Is it possible to get a certified copy at the jobcentre instead?
Intriguingly, one of the documents they would accept is a "recent proof of benefits letter".
Thanks.
steve30.
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3 weeks 2 days ago #297347 by BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by BIS on topic PIP Claim - Identification Request?
Hi steve30
They are increasingly asking people to do this - but I understand your hesitation.
As you had a separate letter - I would ring the DWP enquiry line 0800 121 4433 and ask them to check your records to ensure it is a genuine request. Then I would ask them if there is a process to verify documents - like the post office does for the passport office without putting them in the post. If you do have to send them off - please make sure that you send them with tracked post. I know it's nearly eight pounds, but I wouldn't want my documents to disappear.
BIS
They are increasingly asking people to do this - but I understand your hesitation.
As you had a separate letter - I would ring the DWP enquiry line 0800 121 4433 and ask them to check your records to ensure it is a genuine request. Then I would ask them if there is a process to verify documents - like the post office does for the passport office without putting them in the post. If you do have to send them off - please make sure that you send them with tracked post. I know it's nearly eight pounds, but I wouldn't want my documents to disappear.
BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: steve30
- denby
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3 weeks 2 days ago #297348 by denby
Replied by denby on topic PIP Claim - Identification Request?
Hi steve30,
My friend recently claimed PIP and was asked to attend the Jobcentre to show their identity documents. But I think there may have been an involvement of UC or something too as there are children in the family, not sure.
Anyway they were very anxious in case it was a sneaky way to do an assessment without warning. But it wasn't, they were in and out in a few minutes having had their passport copied and on your way.
If it's feasible for you to attend like this, I'd ask to do that.
My friend recently claimed PIP and was asked to attend the Jobcentre to show their identity documents. But I think there may have been an involvement of UC or something too as there are children in the family, not sure.
Anyway they were very anxious in case it was a sneaky way to do an assessment without warning. But it wasn't, they were in and out in a few minutes having had their passport copied and on your way.
If it's feasible for you to attend like this, I'd ask to do that.
The following user(s) said Thank You: BIS, steve30
- steve30
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1 week 5 days ago #297629 by steve30
Replied by steve30 on topic PIP Claim - Identification Request?
Thanks for the replies. Unfortunately I haven't had much chance to make phone calls and I've been quite ill over the last couple of weeks, so I just gave in and sent the documents by special delivery.
I'm pleased to report that they promptly returned my passport to me (by special delivery no less!), but they didn't bother to include the benefit award notice or the council tax bill that I sent. I will wait a bit and see if they come back separately, but if not I'll send them a complaint letter.
I'm pleased to report that they promptly returned my passport to me (by special delivery no less!), but they didn't bother to include the benefit award notice or the council tax bill that I sent. I will wait a bit and see if they come back separately, but if not I'll send them a complaint letter.
- Chris
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1 week 4 days ago #297638 by Chris
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Chris on topic PIP Claim - Identification Request?
Good luck Steve.
Chris.
Chris.
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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