I've been so nervous about this move to UC from ESA but finally applied last week ahead of my 2nd Feb deadline and the stress has triggered my Lupus so bad that on Saturday last my knees suddenly swelled to double in size and I can hardly get to the loo let alone to a job centre on Friday. They cancelled the biographical telephone call 15 minutes before it was supposed to happen. What do I do? What do I write in the journal entry? Currently on hold to GP to get an appointment to get the problem on record. Do I ask for a sick note? Any help gratefully received. Should I text the Citizens Advice Help to Claim Service?
There could be many reasons why your Biographical Test to verify your ID was cancelled. A UC Biographical Test needs the interaction of agents at 2 different offices and also for IT systems to be working. So may be there was an issue in one of those areas. I think it would be a good idea to get some advice from Citizens Advice Help to Claim and let them contact the DWP for you.
Let me know how you get on. David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.
