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SAR request

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2 weeks 3 days ago #315202 by Delphine
SAR request was created by Delphine
Made one on 20th June . 40 days takes them to 30th July . Still no response. So how would I chase it, as no automated reply received so therefore no contact information?

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2 weeks 1 day ago #315217 by David
Replied by David on topic SAR request
Hi Delphine

Do you have access to a Universal Credit Journal?

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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2 weeks 1 day ago #315220 by Delphine
Replied by Delphine on topic SAR request
Yes I do

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2 weeks 17 hours ago #315228 by David
Replied by David on topic SAR request
Hi Delphine

I would send a UC journal message chasing the SAR up to the Case Manager. To do this you need to choose as recipient A Payment. Don't send it to Message for Work Coach as it will go to a chocolate teapot ( not good in this weather !).

Let us know how you get on.
David

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