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Can't cancel my medical after ATOS cancelled mine!
- cdcdi1911
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13 years 1 month ago #74938 by cdcdi1911
Replied by cdcdi1911 on topic Re:Can't cancel my medical after ATOS cancelled mine!
Hi Mark
Could you post a link to the MSE post?
Regards
Derek
Could you post a link to the MSE post?
Regards
Derek
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- bro58
13 years 1 month ago #74939 by bro58
Replied by bro58 on topic Re:Can't cancel my medical after ATOS cancelled mine!
Derek4 wrote:
Hi Derek,
Had a quick search on MSE, it looks like M was referring to this post :
forums.moneysavingexpert.com/showpost.ph...8688177&postcount=16
I note it is only a "guideline" though.
bro58
Hi Mark
Could you post a link to the MSE post?
Regards
Derek
Hi Derek,
Had a quick search on MSE, it looks like M was referring to this post :
forums.moneysavingexpert.com/showpost.ph...8688177&postcount=16
I note it is only a "guideline" though.
bro58
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- bro58
13 years 1 month ago #74940 by bro58
Replied by bro58 on topic Re:Can't cancel my medical after ATOS cancelled mine!
bro58 wrote:
From this thread :
forums.moneysavingexpert.com/showthread.php?t=3597141
bro58
Derek4 wrote:
Hi Mark
Could you post a link to the MSE post?
Regards
Derek
Hi Derek,
Had a quick search on MSE, it looks like M was referring to this post :
forums.moneysavingexpert.com/showpost.ph...8688177&postcount=16
I note it is only a "guideline" though.
bro58
From this thread :
forums.moneysavingexpert.com/showthread.php?t=3597141
bro58
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- peggy2
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13 years 1 month ago #74941 by peggy2
Replied by peggy2 on topic Re:Can't cancel my medical after ATOS cancelled mine!
Hi Cathrine
Just read your post and all reply`s. I think if you can mange to do a letter to your MP it would highlight not only teh waste of taxpayers money, but the way in which they treat customers and do not make reasonable adjustments. Atos having a Assessment centre where there are no public access routes is disgusting and stressful.
Good luck with everything the link on moneysaving expert is also useful so it may be worth just copying over what you have posted on her onto a word document ready for the decision maker.
Meg
Just read your post and all reply`s. I think if you can mange to do a letter to your MP it would highlight not only teh waste of taxpayers money, but the way in which they treat customers and do not make reasonable adjustments. Atos having a Assessment centre where there are no public access routes is disgusting and stressful.
Good luck with everything the link on moneysaving expert is also useful so it may be worth just copying over what you have posted on her onto a word document ready for the decision maker.
Meg
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- Mark Sutton
13 years 1 month ago #74942 by Mark Sutton
Replied by Mark Sutton on topic Re:Can't cancel my medical after ATOS cancelled mine!
Derek4 wrote:
But you just have to Google any reasonably unique phrase from the quotation:
"not able to make your appointment, you can call us to rearrange it, but under current DWP guidelines,"
for example, and the post is in the first search result.
Sorry, Derek, I didn't realise that posting links was allowed.Hi Mark
Could you post a link to the MSE post?
But you just have to Google any reasonably unique phrase from the quotation:
"not able to make your appointment, you can call us to rearrange it, but under current DWP guidelines,"
for example, and the post is in the first search result.
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- cdcdi1911
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13 years 1 month ago #74943 by cdcdi1911
Replied by cdcdi1911 on topic Re:Can't cancel my medical after ATOS cancelled mine!
Thanks for the link bro58.
The Atos Healthcare company representative is maintaining what Atos say over the phone, except he/she states that it's DWP guidance that instructs them to refer you back to the DWP to explain your circumstances.
I'd rather see the official DWP guidelines than trust an Atos representative posting to a public forum but assuming that the advice is correct, you are allowed to cancel twice - it's just that you have an additional barrier and delay to get though with your file being sent back to JCP, no matter how compelling your reasons for missing the appointment are.
The Atos Healthcare company representative is maintaining what Atos say over the phone, except he/she states that it's DWP guidance that instructs them to refer you back to the DWP to explain your circumstances.
I'd rather see the official DWP guidelines than trust an Atos representative posting to a public forum but assuming that the advice is correct, you are allowed to cancel twice - it's just that you have an additional barrier and delay to get though with your file being sent back to JCP, no matter how compelling your reasons for missing the appointment are.
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