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ESA Appeals - Do ring and check appeal received!!

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13 years 1 month ago #75542 by Lavender
I sent in my ESA appeal recorded signed for on 16 November. Rang to check it had been received. Contact Centre advised me not received as of today 25 November.

Got a call back from Scotland this afternoon - and told appeal not on the system but is in the office. Unclear when received in the office. Reluctant to send written confirmation appeal received.

But - I was also told I have to get a MED 3 from my GP or my benefit would stop. Even though I had not been asked to send in a MED 3. After some discussion it transpired my record had been marked that my ESA had been disallowed, rather than what actually happened which is that I had been put in the WRAG. Member of staff at DWP very apologetic and courteous, but so glad I rang - shows what can go wrong.

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13 years 1 month ago #75553 by Gordon
Daisy

It would be worth you confirming what you were told on the phone in writing, sometimes the actions promised on the phone do not result in action by the DWP.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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13 years 1 month ago #75559 by Lavender
Thanks for that Gordon
Will write and confirm as you suggested just to be on the safe side, so far the DWP have not filled me with confidence.

Have a good weekend. :)

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