Official figures released by the DWP show that just over a quarter of managed migrations end with universal credit (UC) not being claimed and legacy benefits claims closed.  But the figures for employment and support allowance (ESA) migrations show a much higher success rate.

The figures show that between July 2022 and August 2024 1,306,824 migration notices were sent out.

Of these, 962,536 (74%) claimed UC and 338,718 (26%) did not claim UC and had their legacy benefits closed by December 2024.

However, according to the DWP’s statxplore tool, failure rates vary hugely by benefit. For example, 50% of working tax credit claimants have had their claims closed without claiming UC and 32% of child tax credit claimants.

The success rate for ESA is very much higher, but the figures are far from complete. People who claimed ESA with another legacy benefit received migration notices before ESA only claimants, so fuller figures are available for them.

Migration notices for ESA claimants began to be sent out in September 2024 in the following numbers:

Sept 1,399
Oct 7,056
Nov  9,799
Dec  18,817

The success rate for all types of ESA managed migration claimants so far is as follows.

Employment Support Allowance only: 
37,481 notices sent
26.50% claimed UC,
0.33% legacy benefit claim closed,
73.20% in progress.

Child Tax Credit and Employment Support Allowance: 
11,596 notices sent
74.07% claimed UC,
1.69% legacy benefit claim closed,
24.26% in progress.

Housing Benefit and Employment Support Allowance: 
74,026 notices sent
28.71% claimed UC,
0.17% legacy benefit claim closed
71.12% in progress

Child Tax Credit and Housing Benefit and Employment Support Allowance: 
74,588 notices sent
85.14% claimed UC,
1.33% legacy benefit claim closed,
13.54% in progress

So, it is very early days yet.  But it is clear that ESA claimants who also claimed another benefit are more likely to move onto UC than tax credit claimants. Initial figures for ESA only claimants are also less grim.

We’ll keep readers informed of the successful migration rates over the coming months.

You can read the UC managed migration statistics here.

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  • Thank you for your comment. Comments are moderated before being published.
    · 11 hours ago
    This article is highly misleading. In the majority of cases, it is the claiment that DOESN'T want to claim, because with UC, the whole household income is calculated as part of the claim, not just the individual. So in many cases, it simply isn't worth bothering to claim, full stop. It isn't how this article is trying to suggest, the fault of the DWP leaving those claiments to fall through the cracks.
    • Thank you for your comment. Comments are moderated before being published.
      · 2 hours ago
      @Kuju2 what are the rules on tenancy agreements with UC?
    • Thank you for your comment. Comments are moderated before being published.
      · 7 hours ago
      @Michael @jimsnotdead, when you say crazy amount of preperation you did, what prep did you do? I received migration notice 3 weeks ago but have not done any prep yet. I am planning on getting documents like birth certificate, passport etc scanned onto my pc in the next 2-3 weeks. Have made the decision as to when I am going to migrate. Have also got letter from letting agent as tenancy agreement is 10 years old. What other prep do I need to do? Also whereabouts on journal do you put about being in support group so not needing fit notes or WCA?


    • Thank you for your comment. Comments are moderated before being published.
      · 9 hours ago
      @Michael The household income is taken into account for both irESA and Tax Credits already. There is also a transitional element that can be paid if you claim through Managed Migration, to prevent you from being worse off at the point of switching.

      If anyone has decided not to claim UC for the reasons you have stated, that is a big shame as they have made that decision based on misinformation.
  • Thank you for your comment. Comments are moderated before being published.
    · 22 hours ago
    I'm migrating to Universal Credit from ESA at the moment, and I have to say it has been hassle free. 
    I put that down to the crazy amount of preparation I did, to make sure I did everything correctly.
    I've said this before on other posts, but I would advise anyone going through the same to include a note on your journal as soon as you get access making it clear you're migrating from the Support Group.
    And if you're worried about the ID check because you don't have photo ID, I took in my bank card, birth certificate, most recent bank statement and most recent ESA letter, and this was enough, so if you have any of these try to take them in.
    When I was filling in the form online, there was a question asking if you're migrating from Support Group ESA, and if you select yes a message comes up saying you don't need to provide sick notes.
    I was able to agree commitments online, didn't have to sign anything. On my journal, my commitments are just to complete items on the to do list and report any changes. I don't have any job application commitments or work related activities to do.
    I hope I've made sense.
    • Thank you for your comment. Comments are moderated before being published.
      · 3 hours ago
      @Jimsnotdead (I was able to agree commitments online)

      What commitments were they ?
    • Thank you for your comment. Comments are moderated before being published.
      · 3 hours ago
      @Jimsnotdead It's a shame some people don't progress with their migration from ESA to UC it could be that there are some horror stories about being hassled by job coaches. I don't know. I'm on ESA in support group. I'm expecting migration notice any time now. I have made myself ill worrying about it. 
    • Thank you for your comment. Comments are moderated before being published.
      · 8 hours ago
      @Jimsnotdead Thank you very much for sharing all of this :)
  • Thank you for your comment. Comments are moderated before being published.
    · 23 hours ago
    In the Independent newspaper they claim that  their could be benefit cuts of between 5 and 10 billion.
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