A campaigner has launched an e-petition against a Department of Work and Pensions (DWP) decision to remove customer access phones from Jobcentres. {jcomments on}

Robert Inman, aged 21, spent time as a jobseeker and said the phones — which could be used to call potential employers, to speak with the DWP directly or to contact other departments — were vital during his period of unemployment.

The DWP said it was planning to “bring Jobcentres into the 21st century” by replacing phones in centres as well as Jobpoint machines, which can be used to browse for available jobs.

A spokesman said: “New computers and Wi-Fi access are being installed across Britain’s jobcentres to make sure claimants have the right help to get into work.”

But Mr Inman, from Halliwell, said this might not work for everyone.

Read the story in The Bolton News

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