The DWP is to send work coaches onto mental health wards to assist with CV writing and interview preparation, the BBC has revealed.

In an exclusive interview with the BBC, Work and Pensions Secretary Liz Kendall praised trials in Leicester and Maudsley hospital in London, which offered employment support to people with serious mental health conditions, including in-patients.

 "The results of getting people into work have been dramatic, and the evidence clearly shows that it is better for their mental health," Kendall said.

"We really need to focus on putting those employment advisers into our mental health services. It is better for people. It is better for the economy. We just have to think in a different way."

However, according to Kendall, people using jobcentres may be much less likely to encounter those same employment advisers.  Instead, they will benefit from “more personalised support using AI” whilst only people “who really need it” will get face-to-face support.

Kendall also urged employers to “think differently” about employees with mental health conditions.

You can read the full BBC article here.

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  • Thank you for your comment. Comments are moderated before being published.
    · 27 days ago
    Wow!! Have heard it all now whenever my Son has been detained on a section it takes him all his time to keep his eyes open and eat and drink, as he is heavily medicated never mind writing CV’s for a job he wouldn’t be able to do due to his anxiety of leaving the house, you couldn’t make this dribble up!! 
  • Thank you for your comment. Comments are moderated before being published.
    · 27 days ago
    Having worked for DWP, knowing what the Work Coaches jobs entail, I would refuse to go into a mental health ward!  For goodness sake, these patients are very unwell people!  Why go for vulnerable human beings!?  Go for tax dodgers, worth millions!!!  Labour is meant to be for the working class, so far a joke!  The PIP vouchers are another major joke.  I wrote to Labour about that, from a disabled person and a manager with DWP to give both points of view!!!  Doctors and nurses would also not be happy if a work coach came on their ward.  Privacy is extremely important. Labour has to look at the basics, before it comes up with utter garbage! 
  • Thank you for your comment. Comments are moderated before being published.
    · 28 days ago
    People need to ignore the media I'd like to say that it's been noticed they went from 1.3bn cuts to 3bn also in these reports the head line looks worse then people see in the storys it's saying things like reeves could cut welfare or is eyeing up cuts they keep changing then it goes quiet then these live discussions they do nothing it's reporters guessing then you got reporters saying Kendal could send work coaches to wards then others say it's happening the media never guessed reeves suprise attack on winter fuel payment people need to shut off from the media they take a single whiff of info or speculation and twist it .
  • Thank you for your comment. Comments are moderated before being published.
    · 28 days ago
    I wonder what she has in store for people with mental health issues who are not sectioned in psychiatric units!
  • Thank you for your comment. Comments are moderated before being published.
    · 28 days ago
    This is a disgusting idea which may drive some vulnerable people to take their lives. This abuse of disabled people with mental health conditions should be challenged in the courts as it conforms to the recent UN report on the UK (April 2024) which stated that disabled people in the UK face systemic violations of their human rights.
    • Thank you for your comment. Comments are moderated before being published.
      · 28 days ago
      @Bronc My son is currently detained under the mental health act and has bipolar and paranoid schizophrenia x he can barely function let alone prepare for work.  He also has dyslexia and adhd/autism x
  • Thank you for your comment. Comments are moderated before being published.
    · 28 days ago
    I will be totally honest it's hard enough to convince me that I am ill enough to need to go into a mental health unit. 

    I have a deep mistrust of medical Drs of any discriptions. And I always am aware of that no matter how ill I am. 

    If I know that going into a unit that someone is going to try and get me into work and I will remember lord help me. 

    My first reaction will be totally not going and self exit only way out.

    And then I will be reacting in a way that totally goes against my faith, and I don't know how much fear will overwhelm faith and I would rather not find out.
    • Thank you for your comment. Comments are moderated before being published.
      · 28 days ago
      @Tanis Courage is not to be fearless, courage is to feel the fear and do it anyway...and true faith is to believe
      in ones own g*d-given capacity to overcome.
  • Thank you for your comment. Comments are moderated before being published.
    · 28 days ago
    What a brilliant idea!! Make people with mental health issues increase their anxiety levels so even those who are relatively 'well' end up very stressed. As most people who are in mental health settings are sectioned the likelihood of work coaches meeting up with them are very low. I thought the Labour party might be more sensible than the Conservatives but clearly not.
    • Thank you for your comment. Comments are moderated before being published.
      · 24 days ago
      @Beth Thank God you're retired! Your comment shows such a lack of compassion, I am surprised you're a former mh nurse.
      I was sectioned once and the ward I was on was chaos. I could not have been 'encouraged' to look for work if my life depended on it - I was too ill. And it took me 5 years to recover enough to even think about the possibility of work. I had had a total mental breakdown that took many years to get over. More recently, I have tried to work (7 menial jobs in as many years) and couldn't hold one down as the stress triggered my illness. 
      This is a preposterous idea and I'm shocked that someone with your experience thinks it's 'a good incentive'. You've just got to look through to this thread to see what people with mental illness think of it. And just because people haven't been 'detained under the Mental Health Act' (as I was) doesn't mean they aren't severely ill. I met a friend in hospital who was in voluntarily but who was having hallucinations and was full of terror. In some ways he was worse than me. You are diminishing the experience of people who have looked 'madness' in the face. Please don't. 
    • Thank you for your comment. Comments are moderated before being published.
      · 28 days ago
      @Barrie As a retired mental health nurse with 40 years experience the majority of people who are in patients in mental health hospitals are not detained under the mental health act . 
      Believe it or not many people with mental health problems Work and as in the vast majority of people with problems would benefit mentally and physically from working .people with severe and enduring mental health problems  are often limited in the work environment due to their severe illness , however not all mental health problems fall under this category . 
      Mental health coaches are a good incentive and provides access to all kinds of employment and supports people to find a job suitable for them with support for interviews etc. 
  • Thank you for your comment. Comments are moderated before being published.
    · 28 days ago
    All what Liz Kendall is parroting come from the report of Alain Millburn:

    * Making The DWP depart for work.
    * Placing work coaches in mental health wards.
    * Integrating local health services with employment services.
    * Duty to engage with work coaches for people receiving sickness benefit.
    * Reform the WCA.
    * Close the financial gap between Jobseeker's allowance and sickness benefit, to make the later less attractive.

    You can read it, as it's online.
    • Thank you for your comment. Comments are moderated before being published.
      · 24 days ago
      @Jon It's still barely enough to keep a fly alive though Jon, especially during a financial crisis. 
    • Thank you for your comment. Comments are moderated before being published.
      · 25 days ago
      @A Mind you to be fair we do get on average around two and a half times what a standard job seeker receives and some of us get more
  • Thank you for your comment. Comments are moderated before being published.
    · 28 days ago
    As a person who works on mental health wards and who has supported patients to try and steer their way through the many barriers and obstacles to make a universal credit claim, my experience tells me this is a potentially lethal idea.  Does DWP not grasp the reasons why people are in psychiatric hospitals?  I have met patients who are thought disordered and unable to put a logical sentence together, patients who are so depressed that they just want to die, patients who have no insight and think they can take on the world, when in reality they struggle to manage even their most basic self-care needs.  Psychiatric hospitals are for mentally ill people to recover from or stabilise their mental health condition, not a potential job seekers club.  Yes, being employed brings routine, income and purpose, however the system is not set up to realistically support people to test out their ability to work within a financial/benefit safety net.   I recall an ex-patient who was delighted to be offered a low paid part time job, only to be subsequently hit with a full council tax bill, that not only placed them into financial difficulty but also had a detrimental effect to their mental health.  The person had to give up their treasured job (that had boosted their self-esteem and confidence) and return to unemployment due to unaffordability.  Great that the DWP want to help people into work, but look at the system in place first and how it continually fails to fully understand and meet the needs of vulnerable people.
  • Thank you for your comment. Comments are moderated before being published.
    · 28 days ago
    Gimmicks to put the frighteners on people. We are not living in "1984."
  • Thank you for your comment. Comments are moderated before being published.
    · 28 days ago
    I would be interested to hear from all the employers willing to offer positions to people with serious mental health conditions. Surely this is a joke. 
  • Thank you for your comment. Comments are moderated before being published.
    · 28 days ago
    The most ridiculous idea ever. For MH patients to be hospitalised they are in a serious crisis, undiagnosed, severe self harming or have attempted to end their lives. Last thing thing they need is a work coach harrassing them. 😤
  • Thank you for your comment. Comments are moderated before being published.
    · 28 days ago
    Surely if you are ill enough to be an inpatient on a mental health ward, there is no way you are in a fit state to even think about returning to work.  It’s not as if we have so many mental health beds that people are occupying them who aren’t gravely ill.
  • Thank you for your comment. Comments are moderated before being published.
    · 28 days ago
    If people on a mental health ward haven't been fully assessed and diagnosed by a professional psychologist, DWP won't get anywhere near them. If they have been assessed and diagnosed they are likely to be in receipt of high rate pip given they were able to get one of the very few beds there is in a NHS hospital. They should be trying to reach those closest to the job market. I worked for an organisation funded by government many years ago. They worked in tandem with GPS and it was completely voluntary. Anyone in receipt of sick pay would be given a leaflet by their GP, but only if they believed it would be helpful. The individual would (or would not) decide to come along to find out if the organisation could help them back in to work. Everyone was categorised A to E, A being nearest to a return to work. There were job coaches, welfare rights, OTs and links to numerous other agencies. It was completely voluntary. It was a very successful programme but the government changed and the funding slowly disappeared. Labour have seriously let themselves down on this one. They need to stop throwing poorly thought out ideas into the public domain. 
  • Thank you for your comment. Comments are moderated before being published.
    · 28 days ago
    Trust me [and i used to work in a psychiatric hospital] IT WILL NOT HAPPEN. The staff will not allow them on the wards due to patient confidentiality. 2, The staff are too busy to get involved with this crap. 3, no, they will not get to sit in on CPA/CTP meetings either for the same reasons.. All nonsense..
  • Thank you for your comment. Comments are moderated before being published.
    · 28 days ago
    This is another insane idea. People must have to fully consent to this. I've only read the BBC article but surely people in hospital have a protected status and right to privacy. 

    There would have to be opt in consent, fully explained and understood. 

    The 'Dramatic' results from 2 pilot schemes the minister is referring to don't seem to be visible for scrutiny, as others have pointed out on the article. 

    It kind of sounds like deserving of some kind of Armando Iannucci treatment...... because in order to be admitted to a mental health setting someone has to display symptoms of ((severe)) problems in day to day living. 
  • Thank you for your comment. Comments are moderated before being published.
    · 29 days ago
    Perhaps if they spent that money on providing mental health services to get people better then people could get themselves back into work. I have been battling to get MH support for 7 years now and am getting nowhere. I am desperate to be well enough to go back to work, ai want my life back, but wherever I turn I get no support. My GP is working really hard to support me too but is getting knocked back constantly by MH services. It's a waste of NHS money being spent refusing care when I could have been treated by now and back into the workforce. The whole system is broken.
  • Thank you for your comment. Comments are moderated before being published.
    · 29 days ago
    I have to laugh at this. My son was in a mental health ward for 2 months, I visited almost every day. 
    1 Theres barely room in the overcrowded units. 
    2 If the coaches aren't speaking in a private room, of which there was only one at the place my son was that's not safe as private information could be heard or seen by other patients. 
    3 Patients in that environment are mainly not focussed, can be confused and may get agitated even.  It can be very noisy on the wards. 

    The coaches will be in for a shock at some of the the conditions and way the hospitals are 
  • Thank you for your comment. Comments are moderated before being published.
    · 29 days ago
    BBC still spinning their pro-Tory propaganda

    Anyway, you'd more sense and empathy out of AI than the Job Centre staff - DWP is the lowest rung of the Civil Service ladder and UC is the bottom of the DWP barrel

    Work Coach usually = room temp IQ, no formal qualifications and definitely no coaching ability
    • Thank you for your comment. Comments are moderated before being published.
      · 29 days ago
      @Ady P The BBC couldn't be more anti Tory. 
      Anyway these changes are being brought in by the new Labour government.
    • Thank you for your comment. Comments are moderated before being published.
      · 29 days ago
      @Ady P
      How is it pro-Tory if it is the current government doing the actions?
      Surely that's pro-Labour?
  • Thank you for your comment. Comments are moderated before being published.
    · 29 days ago
    Wouldn't it be more appropriate not to add more pressure on those trying to get well and if this means harassment then I see the courts getting involved and what happens if a patient isn't well enough?

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