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PIP reclaim
- bro58
9 years 5 months ago #147498 by bro58
Hi j,
If you have proof of delivery of the form to DWP by their deadline return date, you can use that to argue your point with them.
You could also make an official complaint :
Complaining to The DWP
and complain to your M.P. :
Contacting your MP
If you are going to phone DWP PIP you need to request an escalation of your complaint to a Manager/Supervisor.
This will involve a call-back from them so the earlier in the day that you ring, the better.
bro58
Replied by bro58 on topic PIP reclaim
jace wrote: I am now told her claim is closed - yet the form was received back on time, and ATOS have written and texted about home assessments.
Hi j,
If you have proof of delivery of the form to DWP by their deadline return date, you can use that to argue your point with them.
You could also make an official complaint :
Complaining to The DWP
and complain to your M.P. :
Contacting your MP
If you are going to phone DWP PIP you need to request an escalation of your complaint to a Manager/Supervisor.
This will involve a call-back from them so the earlier in the day that you ring, the better.
bro58
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- Gordon
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9 years 5 months ago #147515 by Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic PIP reclaim
Jace
Just to add to the advice already given, the claimant really needs to get a statement from the DWP as to why the claim has been ended, they can little to deal with the situation without knowing this.
Gordon
Just to add to the advice already given, the claimant really needs to get a statement from the DWP as to why the claim has been ended, they can little to deal with the situation without knowing this.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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- jace
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9 years 5 months ago #147639 by jace
Replied by jace on topic PIP reclaim
Update told today that a new claim was made by telephone on the 6th January... ur, dur, no. What is going on?!?
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- Gordon
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9 years 5 months ago #147654 by Gordon
I know that you have been told that the PIP2 was returned on time, but this is consistent with a late form.
However, I can only repeat, without knowledge of the Decision which stopped the original claim, we cannot help.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic PIP reclaim
jace wrote: Update told today that a new claim was made by telephone on the 6th January... ur, dur, no. What is going on?!?
I know that you have been told that the PIP2 was returned on time, but this is consistent with a late form.
However, I can only repeat, without knowledge of the Decision which stopped the original claim, we cannot help.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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- jace
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9 years 5 months ago #147729 by jace
Replied by jace on topic PIP reclaim
The decision that stopped payment on the original claim was that the term date (06/01/2014 to 05/01/2016) had been reached. The DWP helpline and the claim manager agree that the form was in on time.
I have been told today by a benefit advisor working with Macmillan that she spoke to 3 people at PIP last week and they all said that if you are being reassessed for PIP and the claim end date arrives before a new decision has been made your PIP will stop
I have been told today by a benefit advisor working with Macmillan that she spoke to 3 people at PIP last week and they all said that if you are being reassessed for PIP and the claim end date arrives before a new decision has been made your PIP will stop
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- Gordon
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9 years 5 months ago #147746 by Gordon
We're used to PIP re-assessments being done well in advance of the award ending (usually a year), so the though of it ending never crossed my mind, but yes, if the award has ended then payments would have stopped.
If a new award is made then it should be back dated.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic PIP reclaim
jace wrote: The decision that stopped payment on the original claim was that the term date (06/01/2014 to 05/01/2016) had been reached. The DWP helpline and the claim manager agree that the form was in on time.
I have been told today by a benefit advisor working with Macmillan that she spoke to 3 people at PIP last week and they all said that if you are being reassessed for PIP and the claim end date arrives before a new decision has been made your PIP will stop
We're used to PIP re-assessments being done well in advance of the award ending (usually a year), so the though of it ending never crossed my mind, but yes, if the award has ended then payments would have stopped.
If a new award is made then it should be back dated.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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