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Mandatory Reconsiderations followed up by phone ?

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8 years 3 months ago #148851 by mrs osteo
I applied for a M, R. 6 weeks ago, following a nil award for mobility ,I missed a call from DWP yesterday which I was not expecting .Will this affect my claim for a reconsideration does anyone know ?I applied by letter so was not told I may get phone call?

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8 years 3 months ago #148858 by shelam
Hi Mrs Osteo

I believe that it's usual to receive a phone call after mandatory reconsideration, to explain what decision has been made and why it has been reached, and whether additional points have been awarded.

The phone call means a decision has been reached already, so the fact that you missed the call would have no effect on your claim.

Hope this is some help?
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8 years 3 months ago #148868 by mrs osteo
Sounds like it could be bad news then ??

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8 years 3 months ago #148878 by Gordon

mrs osteo wrote: Sounds like it could be bad news then ??


They could be contacting you to better understand your reasons for believing you should have a Mobility award.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems
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8 years 3 months ago #149104 by mrs osteo
I have missed 2 phone calls on the Number 08000232076 When I return call it says "you were called by the pensions service and if we need to contact you again we will call again". Is this the DWP ? or am I worrying about nothing? I have an answerphone but they do not leave a message?

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8 years 3 months ago #149120 by Gordon

mrs osteo wrote: I have missed 2 phone calls on the Number 08000232076 When I return call it says "you were called by the pensions service and if we need to contact you again we will call again". Is this the DWP ? or am I worrying about nothing? I have an answerphone but they do not leave a message?


The Pension Service is part of the DWP, it's the "P" and deals with the State Pension and related services. See

www.gov.uk/contact-pension-service

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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