PIP1 Phone call

lancaster77 wrote: Hi. I've been a member here for some time but do not actively use the site, and it really seems, after what happened today with DWP, I really should have. I received a letter for DLA to PIP recently and was asked to phone to confirm my decision if I wanted to claim PIP. I have an indefinite DLA award, high care & mobility, due to MS. I thought I was phoning just to confirm some basic information. When the operator said he would be "starting" the claim over the phone, I did say I was unwell, in bed, in pain, and could a form be sent to me, but was told only severely ill people have such assistance, and anyway, I couldn't be in that category he said because I was talking/using the phone. I really really struggled to give the info required over the phone, but, my MS and poor memory let me down, not remembering or assuming they knew about my poor mobility and that I use a wheelchair. I am SO very worried that I will lose my PIP and my Motability car (which is the only way I can go out anymore), before my PIP forms and/or doctor's visit start. Please help. Any advice, however late after today, will be grateful.

The phone call you have made is simply to start a claim for PIP, no Decision will be made as a result of what you have said as long as you indicated that you do want to start a claim.

The next action is for you to be sent a PIP2 form to describe the problems you have with a number of activities.

I would suggest that you have a look at the PIP Claim guide on the following link

www.benefitsandwork.co.uk/help-for-claimants/pip

If you have any further questions about the process then please reply to this post and we will do our best to help.

Gordon