Hi and Welcome to the forum, you might want to have a look at the following FAQ which explain where everything is
Welcome to Benefits and Work More and more GPs are refusing to write reports unless DWP ask for them directly, so you are not alone in having this problem.
One thing that can help is to request to view your GP records and then take copies of anything that looks helpful. Some surgeries deal with this promptly, it can take a while with others. They are entitled to make a charge for this.
Charging for medical records Requesting your medical records I assume this is an ESA claim that we are talking about? If so, please make full use of our ESA guide
ESA claims and appeals May I suggest that you bookmark/favourite this on your web browser now so that you can find it easily in future? This will allow you to return with further questions or comments about your claim without having to start a new topic each time. It helps us enormously when everything relating to the same claim is kept in one topic - and I hope you will find it useful too