I was sent an ESA50 for reassessment at the beginning of November 2018. It was completed and returned before mid December. On it I explained if called for a F2F, due to health condition, I'd need an afternoon appointment and the support of an advocate. Appointment recieved at end of February for a mid March date at 9am...
I rang and cancelled it and attempted make a new appointment but my advocate was unavailable on the couple of dates suggested and no further diary dates were available at that time. I left unsuitable dates with them and was told they'd send a new appointment when one became available. To date, and despite ringing them a couple of times, I still haven't received another appointment.
Do Maximus have to send back my file to the DWP after a certain amount of time & is there a time limit for the process between sending the initial form out and making a decision (with or without a F2F).
With thanks.