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UC decision inquiry
5 years 1 month ago #235030 by empress48
UC decision inquiry was created by empress48
My fiance has won his ESA tribunal on the 25th of June. He received 33 points (0 points awarded after the assessment) 15 points alone in the manual dexterity section.
Within a week of him winning, ESA acknowledged it and his ESA was back paid up to the day it stopped last year.
Which I thought was very swift and efficient. I was really impressed.
We thought that maybe within a couple of weeks his UC payment would be adjusted and updated.
We were so wrong.
On the 9th of July he was asked to go to the job center. He asked why he was summoned.
The work coach said because you are looking for work.
My fiance said no, I won my case at the tribunal. I have been awarded 33 points.
The work coach took his papers, read it and immediately apologised. He then made a note in his account to make sure he will not summoned again.
Then he asked, how many point he had after the assessment. And he just shook his head in disbelief when he heard it was zero. He then showed us on his screen that the UC decision was pending. And he said that it might take another week for it to update.
10 days later my fiance rang UC asking what was going on when he saw that he was only going to be paid £98 this month.
He then was told that by the person he spoke to that his case was still in the hands of the decision maker. And that their hands are tied. They couldn't ask the decision maker to hurry up.
My question is how long does it usually take from winning the case at the tribunal and the ESA responding until the decision makers look at a case and update it?
Atm I see a sloth sitting at a desk covered with papers. That's how it feels like.
My fiance who was so delighted to win the tribunal is now again depressed and anxious.
I am just plain angry
Within a week of him winning, ESA acknowledged it and his ESA was back paid up to the day it stopped last year.
Which I thought was very swift and efficient. I was really impressed.
We thought that maybe within a couple of weeks his UC payment would be adjusted and updated.
We were so wrong.
On the 9th of July he was asked to go to the job center. He asked why he was summoned.
The work coach said because you are looking for work.
My fiance said no, I won my case at the tribunal. I have been awarded 33 points.
The work coach took his papers, read it and immediately apologised. He then made a note in his account to make sure he will not summoned again.
Then he asked, how many point he had after the assessment. And he just shook his head in disbelief when he heard it was zero. He then showed us on his screen that the UC decision was pending. And he said that it might take another week for it to update.
10 days later my fiance rang UC asking what was going on when he saw that he was only going to be paid £98 this month.
He then was told that by the person he spoke to that his case was still in the hands of the decision maker. And that their hands are tied. They couldn't ask the decision maker to hurry up.
My question is how long does it usually take from winning the case at the tribunal and the ESA responding until the decision makers look at a case and update it?
Atm I see a sloth sitting at a desk covered with papers. That's how it feels like.
My fiance who was so delighted to win the tribunal is now again depressed and anxious.
I am just plain angry
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