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4 years 5 months ago #253783 by Michelle
Update was created by Michelle
Hi All,
Just wanted to share with you that I have been given a date for a telephone consultation for December 9th at 15.10hrs. I received a text message this morning with the news. It will be a little over 12 weeks from when they first received my application to getting the phone consultation. Thought it might help new claimants to have some idea of a timescale.

I’m not looking forward to the phone call at all but I am pleased that I have a date for moving things forward.

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4 years 5 months ago #253786 by Gary
Replied by Gary on topic Update
Hi Michelle

Thank you for letting the forum know.

If you have a look at our PIP guide at the link below you will see that there are 9 pages which include advice on telephone assessments. Yes, a lot of the questions are those that would have been asked if you had a face to face assessment.

www.benefitsandwork.co.uk/help-for-claimants

But here are some practical things to do.

Write yourself a bullet point list of any particular points you want to get over, so you have it by you during the assessment.

Make sure you can take the call in a comfortable place but also somewhere where you can spread your papers out, as you may be asked about your support documents, without them going all over the place.

Have a glass of water or better a jug in easy reach if needed, so you don't get a dry throat and lose your voice!

Make sure you understand the criteria that you are being assessed against.

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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4 years 5 months ago #253787 by Actonjon
Replied by Actonjon on topic Update
Thank you for that I live in south east
Hopefully will hear one way or another
September they received my form
I have asked for a paper review with a mental health consultant letter
Hopefully they will I know they don’t
Good luck and thank u again

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