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Best way to send PIP form back

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4 years 4 months ago #253906 by gaz111
Best way to send PIP form back was created by gaz111
Hello. What is the best way to send my PIP form back?

It is a freepost address.

Shall I put it on the postbox or take it to the post office and ask for it to be recorded/signed for?

Not sure what is best and if you can even send free post addresses recorded signed for. Will anyone even sign for it if they get so many per day?

Thank you

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4 years 4 months ago #253922 by Gary
Replied by Gary on topic Best way to send PIP form back
Hi gaz111

For peace of mind I would always send anything to the DWP by recorded delivery as post does go missing, if it does you then have proof that you posted something to the DWP, plus you can always check on line that your item has been delivered.

Always keep a copy of your pip form, if it does go missing, including recorded delivery item then you can always send them a copy which I have done on a few occasions. Never send original documents, as you will not get them back, always send photo copies of any documents.

My understanding is that to send an item recorded delivery you need a post code, where as the free post address does not have a post code.

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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4 years 4 months ago #253931 by furrypusscat
Replied by furrypusscat on topic Best way to send PIP form back
Hi Gaz,
I posted this a few days ago if it helps as I know the high cost of postage may deter people from using 'signed for' delivery but as Gary states you do have proof of sending and delivery. You can always check prior to purchase but I always use signed for.

'Just a point of interest, when i returned my PIP form using special delivery, the postmistress deducted the amount allowed for 'free delivery' off of the special delivery price thereby the cost to me was reduced. I had used the free delivery label but asked for it to be sent special delivery and she came up the suggestion and said that was all above board having checked on her guidelines.'

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4 years 4 months ago #253945 by Spaceman
Replied by Spaceman on topic Best way to send PIP form back
I can confirm what furry says. I've sent freepost letters by signed for before (not just to the DWP) and if you ask the post office staff, they have to deduct the value of the freepost (which the DWP have already paid for) from the cost of the signed for service.

They don't generally tell you this, which is understandable I suppose as the Post Office and Royal Mail are separate companies and the post offices are all franchises now I think, so maybe they lose income by doing this or they have to fill in lengthy forms to reclaim the difference from the Royal Mail (I assume that's who the DWP pay for the freepost).
The following user(s) said Thank You: denby

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4 years 4 months ago #253947 by Spaceman
Replied by Spaceman on topic Best way to send PIP form back
Hi Gary,

My PIP2 from 2017 and my current review form both have a post code at the end of the freepost address. I don't know if the address varies by area but even if it does, I'd be surprised if any don't have a post code.
The following user(s) said Thank You: denby

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