PIP phone assessment cancelled on the day

Hi Oceanwave

Glad to hear you got through the assessment. Yes, it is common for the PA4 to take more than a week to arrive. Usually they quote it will arrive within 10 days, but sometimes it is longer.

BIS

Hi oceanwave

There is a small window for you to write to the Decision Maker but you will need to be quick.

I usually use a highlighter to highlight any inaccuracies, go through each descriptor one at a time why you disagree with the assessor and try and match it with any supporting documents you may have sent in.

Understand that the assessor is offering an opinion when they say that you can do the PIP activities, tackling these head-on is unlikely to be successful, you need to show that the basis of that opinion is founded on incorrect information, so try and refer to your evidence to undermine what they have said.

Also, try and stick to issues that lead to your scoring points, I often hear members referring to the assessors spelling, as an example, whilst it may show a lack of professionalism, raising it as an issue isn't going to help you get an award.

Your primary task is to show that you meet the criteria, there are many reasons you may have failed, you need to address each of these but don't get bogged down in criticising the assessment report unless you can clearly show that it is incorrect, it is a lot easier to argue the facts of the situation;

Lastly, make sure that you understand the criteria that you are being assessed against you can put the best case forward that is possible but you won't score points if you do not meet the PIP Descriptors.

The first stage to challenging a Decision is for you to request a Mandatory Reconsideration, this needs to be done in writing to the DWP, within one month of the Decision, to the office that dealt with your claim, have a look at our PIP MR & Appeal guide, half way down the page for details of the process, the PIP area also has template letters that you can use to make the request with.

www.benefitsandwork.co.uk/help-for-claimants/pip

Make sure that your letter makes it clear that you are not requesting a Mandatory Reconsideration but you reserve the right to do so once a Decision has been made.

Gary

Hi Oceanwave

Only you can decide whether or not you have the energy to finish your letter to the decision-maker. If you can, then really you have nothing to lose by sending it off. Whether it will get to the decision-maker on time, no one can tell you. Nor cancan we say whether it will make any difference. But plenty of people do write and some have found that the decision awarded is different from the assessors report.

I hope that your fatigue stabilises enough for you to do whatever you think is best right now.

BIS