PIP Review Forms - missing paperwork

I'm just enquiring to see if anyone else is having issues with PIP Review forms NOT being received by DWP?

I got my 1st Review form towards end of July, and returned it on 5th August - well before the deadline of the 17th August. I made contact with DWP (which can take up to 1 hour) who advised me that they were having major issues with the incoming mail severely backlogged?? They extended my deadline date by a further 60 days.

I contacted DWP yet again, still concerned that I hadn't heard anything from them. After being on hold for around 45 minutes I spoke to a member of staff who arranged to send out ANOTHER PIP Review form, just in case my original form had in fact been lost!! This duly arrived 1 week later, with another deadline date of 17th September. Asked to return this as a "DUPLICATE" - which I did on 2nd September.

I was also asked to call back DWP in 3 weeks (ie 21st September) if I hadn't heard anything from them - GUESS WHAT?? As of today, 15th September, I haven't heard a thing.

Does this mean that they've lost both the ORIGINAL and the DUPLICATE PIP Review forms - what am I supposed to do now??

Any help would be very much appreciated.

Hi ardt999, It is worth trying to ring the pip helpline as near to 9 am when they open as possible as they answer much more quickly then. I tried this the last couple times I have rung and not waited longer than 15 minutes. I know it is not always possible to ring then but hope that helps.

All good wishes that you get this sorted out

Thanks for the helpful comments I received. After calling DWP yesterday it was confirmed that they had finally received my original review form on 1st September - after me posting it on 5th August. Now I have the wait until I hear back from them.