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UC - Compliance Telephone Interview (possibly SIPP related)
- Johnny
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1 month 1 week ago #295547 by Johnny
Replied by Johnny on topic UC - Compliance Telephone Interview (possibly SIPP related)
A further update. During the interview I was told they would request bank statements which I thought was reasonable and I assumed it would be for 3 months or similar.
I have now received a letter saying they want statements for every account from the 1st day I register for UC. This is over 2.5 years ago and seems excessive.
I feel they are prying into my accounts and my life unnecessarily and looking for issues.
I have not done anything wrong to my knowledge but I am unhappy with this timescale as it was not brought up in the interview. I am wondering if anybody else has had to give them statements covering more than 2 years?
As no timescale was agreed in the interview, I am thinking of calling them and suggesting 3 months would be more reasonable.
I have now received a letter saying they want statements for every account from the 1st day I register for UC. This is over 2.5 years ago and seems excessive.
I feel they are prying into my accounts and my life unnecessarily and looking for issues.
I have not done anything wrong to my knowledge but I am unhappy with this timescale as it was not brought up in the interview. I am wondering if anybody else has had to give them statements covering more than 2 years?
As no timescale was agreed in the interview, I am thinking of calling them and suggesting 3 months would be more reasonable.
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- BIS
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1 month 1 week ago #295555 by BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by BIS on topic UC - Compliance Telephone Interview (possibly SIPP related)
Hi Johnny
It's certainly worth asking why they need so many - 30 bank statements could mean an awful lot of paper! I'll be interested to see if there are any other members who have had a similar request.
BIS
It's certainly worth asking why they need so many - 30 bank statements could mean an awful lot of paper! I'll be interested to see if there are any other members who have had a similar request.
BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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- Gaddy
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1 month 1 week ago #295558 by Gaddy
Replied by Gaddy on topic UC - Compliance Telephone Interview (possibly SIPP related)
Hi Johnny,
I had to supply copies of a similar amount of bank statements when ESA did not process a letter I sent about a small inheritence.
Despite doing everything correctly, chasing them up etc they for unknown reasons did not adjust my ESA. When they finally responded to a letter I sent reminding them yet again they suspended my benefit and requested the statements.
I was fortunate that Mind Welfare benfits office did all the copies for me on their rather flashy photocopier and also sent a covering letter outlining their mistake.
It was stressful at the time but like you I knew I had not done anything wrong and the mistake was theirs though I had to prove it.
it was resolved quite quickly once they had the bank statements.
Worth getting Welfare Rights involved perhaps?
Hope it gets sorted quickly anyway,
Best wishes,
Gaddy
I had to supply copies of a similar amount of bank statements when ESA did not process a letter I sent about a small inheritence.
Despite doing everything correctly, chasing them up etc they for unknown reasons did not adjust my ESA. When they finally responded to a letter I sent reminding them yet again they suspended my benefit and requested the statements.
I was fortunate that Mind Welfare benfits office did all the copies for me on their rather flashy photocopier and also sent a covering letter outlining their mistake.
It was stressful at the time but like you I knew I had not done anything wrong and the mistake was theirs though I had to prove it.
it was resolved quite quickly once they had the bank statements.
Worth getting Welfare Rights involved perhaps?
Hope it gets sorted quickly anyway,
Best wishes,
Gaddy
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- Johnny
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1 month 1 week ago #295573 by Johnny
Replied by Johnny on topic UC - Compliance Telephone Interview (possibly SIPP related)
Thank you Gaddy for the reply and information.
I had not thought of Welfare Rights. I will definitely check them out, as it would be useful to get an opinion on my rights in this situation.
Best Regards,
Johnny
I had not thought of Welfare Rights. I will definitely check them out, as it would be useful to get an opinion on my rights in this situation.
Best Regards,
Johnny
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