- Posts: 60
- Forum
- Members forums
- ESA, PIP and DLA Queries and Results
- DWP keep sending letters to my address about someone else's UC overpayments
× Members
DWP keep sending letters to my address about someone else's UC overpayments
- wibblum
- Topic Author
- Offline
Less More
1 week 6 days ago #296599 by wibblum
DWP keep sending letters to my address about someone else's UC overpayments was created by wibblum
Hi there,
Not sure if this is within the scope of the forum, but here goes.
I keep receiving documents in the post, coded UCD694, from UC about 'cost of living overpayments' on behalf of another person who doesn't - and to my knowledge has never - lived at my address. I've lived here for 20 years, and I'm equally certain that the previous occupier isn't this person, either. Not sure if it's an admin error by UC, or if Mr X is working some kind of fraudulent claim. I've 'returned to sender' marked 'not at this address' at least half a dozen times now, but the letters just keep coming. Today letter number 7 arrived, and so finally I opened it to try to find out exactly what is going on.
The letter concerns an overpayment of £300+ to Mr X, which they say they'll be withdrawing automatically from *his* monthly payments, so on the face of it, besides being an annoyance this probably shouldn't affect me directly, should it?
However - I am going to have to migrate to UC from ESA at some point in the future, and now I'm wondering if this situation, which is not of my making, might have any kind of detrimental effect on that transition?
The UC 'help'line was of course anything but, with them basically saying 'not our problem, mate' (!). And because I'm not Mr X they won't even discuss it with me, even though I can easily prove that I am the real occupier of the address. The whole thing looks a bit 'off' though anyway, there's no reference number or anything on the letter (which I might add was a *great* help during the phone call).
What can I do to clear this up before I get my 'invitation' to migrate? Do I even need to worry about it?
Any advice gratefully received, as always.
Not sure if this is within the scope of the forum, but here goes.
I keep receiving documents in the post, coded UCD694, from UC about 'cost of living overpayments' on behalf of another person who doesn't - and to my knowledge has never - lived at my address. I've lived here for 20 years, and I'm equally certain that the previous occupier isn't this person, either. Not sure if it's an admin error by UC, or if Mr X is working some kind of fraudulent claim. I've 'returned to sender' marked 'not at this address' at least half a dozen times now, but the letters just keep coming. Today letter number 7 arrived, and so finally I opened it to try to find out exactly what is going on.
The letter concerns an overpayment of £300+ to Mr X, which they say they'll be withdrawing automatically from *his* monthly payments, so on the face of it, besides being an annoyance this probably shouldn't affect me directly, should it?
However - I am going to have to migrate to UC from ESA at some point in the future, and now I'm wondering if this situation, which is not of my making, might have any kind of detrimental effect on that transition?
The UC 'help'line was of course anything but, with them basically saying 'not our problem, mate' (!). And because I'm not Mr X they won't even discuss it with me, even though I can easily prove that I am the real occupier of the address. The whole thing looks a bit 'off' though anyway, there's no reference number or anything on the letter (which I might add was a *great* help during the phone call).
What can I do to clear this up before I get my 'invitation' to migrate? Do I even need to worry about it?
Any advice gratefully received, as always.
Please Log in or Create an account to join the conversation.
- David
- Away
Less More
- Posts: 581
1 week 6 days ago #296602 by David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by David on topic DWP keep sending letters to my address about someone else's UC overpayments
Hi wibblum,
I would take the letter to the local Jobcentre and explain the situation as you just have. I expect they would use their DWP internal mail to direct the letter to the correct department. Hopefully you have a Jobcentre near you.
David
I would take the letter to the local Jobcentre and explain the situation as you just have. I expect they would use their DWP internal mail to direct the letter to the correct department. Hopefully you have a Jobcentre near you.
David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: wibblum
Please Log in or Create an account to join the conversation.
- LL26
- Away
Less More
- Posts: 1423
1 week 3 days ago #296676 by LL26
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by LL26 on topic DWP keep sending letters to my address about someone else's UC overpayments
Hi Wibblum,
I would also write to DWP and complain that you have received several pieces of mail addressed to another person and hire all the details. Ask DWP to provide written confirmation that they have investigated this matter and no further letters will be sent. Keep a copy if the letter you send in. You do not want any possibility of DWP trying to chase you for money or for bailiffs coming round. This might be a fraudulent claim, or a DWP mistake, but you need confirmation the problem has been solved, and thst no further incorrect mail will be sent.
Yes, this might be fraud, but it could also be a breach of data protection under GDPR rules, so you might want to mention this to DWP too!
Good luck.
I hope this helps.
LL26
I would also write to DWP and complain that you have received several pieces of mail addressed to another person and hire all the details. Ask DWP to provide written confirmation that they have investigated this matter and no further letters will be sent. Keep a copy if the letter you send in. You do not want any possibility of DWP trying to chase you for money or for bailiffs coming round. This might be a fraudulent claim, or a DWP mistake, but you need confirmation the problem has been solved, and thst no further incorrect mail will be sent.
Yes, this might be fraud, but it could also be a breach of data protection under GDPR rules, so you might want to mention this to DWP too!
Good luck.
I hope this helps.
LL26
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: wibblum, denby
Please Log in or Create an account to join the conversation.
Moderators: Gordon, Gary, BIS, Catherine, Wendy, Kelly, greekqueen, peter, Katherine, Super User, Chris, David