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getting less moey despite being diabled and living alone.

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1 month 1 week ago #300097 by Ana77
Hi i had to do my transfer via telepphne as I was ijn hospital at the time. when i went to the job cnetre to confirm my ID she said I would be paid 398 approx each moenth, this is a lor LESS moey. I used to get 280 every fortnight, I dont think I can survive on 398, I have to take taxi etc , i was under the mression I would get the same amount ( protection) I am very worried, I havenot received my first payment et, is there anythinh o ca do to ensre tha t I do nt get less mone? will they look at my form and do it automatically or is htere something I can so? this is casuong me a lot of anxiety, can anyone please asviise? am I not gettong protectiojn because i did ot over the phone? when I was i hispital they wee leaving me messages, I was in ICU for a few days and I never looked at my phone until the day I was dischard, I had to do it over the phone as they sais i could only be idschard if i had someone looking after me fot s few days, so i did ir iver th ohibe.


basicallyi am getting less moneu o uc transfer, despite being diavled , prevously i would get 380 every fortnight and pIP the hoghest anmont for oersonal care, i cannot live in 398 i also cannot get a job just yet

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1 month 1 week ago #300111 by David
Hi Ana77

I think you are going to need some personal assistance with this. Do you rent from a Social Landlord? They often have Financial Inclusion or Tenancy Support officers.
If not I would try phoning the Citizens Advice Help to Claim phone number and explain about being in ICU during migration.
Call our Help to Claim phone number
You can contact an adviser through our free Help to Claim phone service. Advisers are available 8am to 6pm, Monday to Friday:

England: 0800 144 8 444

Scotland: 0800 023 2581

Wales: 08000 241 220

Here is a recommendation of the service from our Forum member VIA-
www.benefitsandwork.co.uk/kunena/10-dla-...aged-migration-to-uc

Let me know how you get on.
David

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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1 month 1 week ago #300196 by Ana77
Thank you

yes I rent through a social landlord. I was under the impression that I would have protection for at least a year. is this not the case? I have not been giving a statement or anything in paper I was just told by the woman at the job centre my allowance would be approx 398 for a month , before I was getting 281 and some pennies. can I ask why you think I need special help for this? I am sure there are lots of people in y situation have they been getting protection or have they have their benefits cut in half? I dunno if I am worrying over nothing, as the woman at the job centre would not tell me much she just asked e to ring a number that ( that was an old number which ni longer worked) so I have been worrying for days.

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1 month 1 week ago #300212 by David
Hi Ana77

Transitional Protection erodes over time and there isn't a cut off of a year. The 1 year rule only applies to Tax Credit claimants with savings over £16,000.
So it is a complex issue which is why I have previously given you the phone numbers to ask for assistance.

David

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