Hi Annemarie
I think the best thing you can do is to phone the Citizens Advice Help to Claim service. Their phone number is on page 2 of your Managed Migration letter.
Call our Help to Claim phone number
You can contact an adviser through our free Help to Claim phone service. Advisers are available 8am to 6pm, Monday to Friday:
England: 0800 144 8 444
They will explain everything to you and assist you with the application until you get your first payment. If you don't like the look of Help to Claim you can ask for a DWP Visiting Officer to come to your home and take your details there.
Here is more information about Help to Claim from Forum member VIA
www.benefitsandwork.co.uk/kunena/10-dla-...aged-migration-to-uc Scotland: 0800 023 2581
Wales: 08000 241 220
Let me know how you get on.
David