Hello,
I had my transition letter from IR ESA to UC, to be in by May 15th.
I have a support advocate but they don't understand the process any more than me.
I got in a state about it the other (multi diagnoses), and spoke to a CAB person online , who took details, then gave me a date to call a number back on may 12th to do the form , to go in , I assume?
I saw on another , someone had issues with transition following doing a phone application.
2 things are bothering me.
1. Should I have done the application online, not phone.
2. At which point am I supposed to create a UC account?
I'm too confused with it all, I'm dyslexic too, so trying to grasp all the forum messages, isn't easy
Hope you can help
Flo
