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PIP video assessment questions

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4 days 9 hours ago #303159 by Aitch
PIP video assessment questions was created by Aitch
Hello.
I've got my assessment in May, by video call as I requested.
I need to know:
1a. Can I record the assessment? I realise that video recording isn't possible, but can I record the audio it on my phone?
1b. Should I tell them I'm recording it on my phone? I don't want to be told to stop, but if it's allowed and they are aware of it, they may be less inclined to skew my report.

2. Do they ever provide the queries they have in advance? I'm Autistic and have anxiety, which give me problems processing verbal info and replying to it. I don't stand much of a chance unless I can prepare for it beforehand and read out my answers.

I told them I can't attend appointments alone, and I've asked my partner to support me on the call, but there are health issues that I haven't disclosed to him that are on the form, so any advice around that would be helpful. I do not feel I can't discuss these issues with him.

Thanks for your advice/ideas/support.

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3 days 7 hours ago #303215 by BIS
Replied by BIS on topic PIP video assessment questions
Hi Aitch

1. Yes, you can record the assessment. I wouldn't tell them, but if you choose to, there is a risk that the assessor may not wish to be recorded and will tell you that you have to rebook. You could request that your assessment be recorded before the actual day. Even if you do this - you should still take your own recording in case something goes wrong.

2. No, they don't provide any queries they have in advance. You can look at the guide to PIP claims and reviews, where you can see the questions you may be asked.

3. I cannot advise you what you should do about your partner being unaware of some of your medical issues. All I can say is that you are putting both of you in an impossible situation, if you need his support but you don't want him to know about some of the information you have disclosed to the DWP. You cannot control what the assessor will ask - so what will you do if something comes up that you don't want him to know about - ask him to leave the room? You can try it, but that doesn't sound practical. You need to decide what you need most - to keep things private or have the support from a loved one.

BIS

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