UC problem still ongoing

Hi dpeplow

I'm sorry that you are still having problems. David gave you advice about how to complain to the area manager in a previous post. I don't know whether you did that or not.

One member reported this week getting a quick response when they involved their local MP - might be worth a try.

Other option is to follow the government guidance on putting in a formal complaint www.gov.uk/government/organisations/depa...complaints-procedure

BIS