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UC problem still ongoing

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1 day 12 hours ago #304413 by dpeplow
UC problem still ongoing was created by dpeplow
Hi I need to complain further regarding zero payment this month on my UC, unsure who I need to speak with as my journal as being answered but am being fob off each time. Thanks

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1 day 9 hours ago #304427 by BIS
Replied by BIS on topic UC problem still ongoing
Hi dpeplow

I'm sorry that you are still having problems. David gave you advice about how to complain to the area manager in a previous post. I don't know whether you did that or not.

One member reported this week getting a quick response when they involved their local MP - might be worth a try.

Other option is to follow the government guidance on putting in a formal complaint www.gov.uk/government/organisations/depa...complaints-procedure

BIS

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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