I asked for a reassessment

Hi Pam j

They don't always look at the whole thing - it depends on what you said (and a bit of luck) If you reported a change of circumstances and asked them to look at your mobility award, there's a chance that they would just look at that. However, if you just asked them to 'review' your case, they may send you a form and expect you to complete it all and make a judgment on everything. It's a hit-and-miss system.

You are the expert of your condition and we have very good advice on how to complete the form. Only you can decide whether you need help from the CAB. Just bear in mind they don't have much time and some members have complained that the CAB have not said what they would have said themselves.

BIS

Hi Pam j

The fact that they decided last time that they had sufficient evidence to do a paper-based assessment does not guarantee that they will make the same decision this time, especially as you have alerted them to a change in your condition and the fact that you have had surgery. Many people are finding that after having had paper-based assessments, they are suddenly sent a telephone assessment. Frankly, it's potluck. I hope you do get a paper-based one, but I just wanted to warn you that you might not.

If they don't do a paper-based assessment, they will do a phone assessment, a video assessment or a face-to-face assessment. Telephone is the most likely - but let's hope it doesn't come to that.

If you have a supportive doctor who will write a good letter, it can be helpful to include one, but don't worry if you can't get one. And if you get a letter, but don't like what it says, then don't include it.

I know you said you completed the form yourself last time - which is great. Do have a look at the Guide to PIP Claims and Reviews so you have support to complete any of the questions. benefitsandwork.co.uk/guides-for-claimants/pip

BIS